Quality Manager Training Methods - Learning and Implementing ISO 9001

R

RussG1961

#1
Complete noob here.

I have recently been delegated as our companies Quality Systems Manager.

I am currently developing an "ISO Certification Project Timeline" chart that was requested by a potential customer. ( profitable account ).

We have met with an consultant and have elected to do much of the work ourselves (me) In the Creation of our QMS, Policy and implementation thereof.

We are a small steel grinding shop. 2 machine operators, President, Salesman, Shop Foreman, Every other Hat guy (me). Thats 10 total. :D

The question i have is regarding the "training" of the Quality Manager (me).

1. Would you recommend a "training kit"or simply take the time to study and get a grasp on the ISO 9001:2008 Standard? ( which i am confident i can do )

2. Would you include such training in the project timeline? If yes, How would you label the "task assigned to" row, if said training is the study of the "ISO 9001:2008 Quality management systems-Requirements." Booklet ?

Thanks in advance

Russ G.
 
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K

keres

#2
Re: Quality Manager Training Methods

LRQA is the best training organization for these purposes.
 

Colin

Quite Involved in Discussions
#3
Re: Quality Manager Training Methods

Welcome to the Cove Russ :bigwave:

Nice challenge you have ahead of you but you sound positive about it and you have discovered a great source of information here at the Cove.

Certainly learning what ISO 9001 means (not just what it says) to your organisation is a 'must have' with regards to your knowledge for the job but there is more to the role than that.

I am in the UK so it is no good to you directly but I run a course for people who have become the new management representative within their organisation. One of the first things we do is an exercise to identify the tasks that this person may have to fulfill, the results are quite interesting.

They typically include looking after: document control, records, internal audits, management review, nonconformance control, customer feedback - good and bad, etc. You get the idea.

So I would certainly consider attending an awareness course on ISO 9001, an internal auditor course before too long and perhaps a course on how to be the management rep, I am sure that if there isn't a public offering in your area, 1 of the excellent people on this forum based in the US can put something together for you. Oh, and don't forget to keep asking question here too.
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#4
LRQA Recommendation

LRQA is the best training organization for these purposes.
Are you speaking from experience having taken an LRQA course? There are many training organizations out there, large and small that provide excellent training (not to mention all the materials here for free). What is it about LRQA that brings you to recommend them as "the best"?
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#5
Learning and Implementing ISO 9001

<snip> 1. Would you recommend a "training kit"or simply take the time to study and get a grasp on the ISO 9001:2008 Standard? (which i am confident i can do) <snip>
2. Would you include such training in the project timeline? If yes, How would you label the "task assigned to" row, if said training is the study of the "ISO 9001:2008 Quality management systems-Requirements." Booklet ? <snip>
If your time line is starting from scratch (as in "What is ISO 9001?"), then it would probably be a good idea to include it.
 
R

RussG1961

#6
Re: Quality Manager Training Methods

Thanks for the speedy input all.

colpart:

I was wondering what your opinion might be as regarding question number 2?

2. Would you include such training in the project timeline? If yes, How would you label the "task assigned to" row, if said training is the "study" of the "ISO 9001:2008 Quality management systems-Requirements." Booklet ?

I fully plan to attend some or all of the training you and others might recommend.

However, the main task i have to complete this week is this "ISO Certification Project timeline" which was requested by a customer. (Sales and CEO is pushing me! )

We have met with the customers internal ISO Rep who is very knowledgeable in all things ISO and several industry management standards.

He stated that it was in his best interest to work with us on our endeavor to get ISO Registered and said he wouldn't "hold us hard and fast to a date".

He did however ask for a "road map" to ISO Certification so he could report to his company in good confidence that we are serious about ISO and have a plan to to get there.

So would you include such training as part of the "timeline" or just let said customer assume that your company has taken the necessary steps to see to it that all involved in the project are competent.

Thanks RussG
 
K

keres

#7
Re: LRQA Recommendation

I studied 2 courses in LRQA – Internal Auditor and Lead Auditor. These courses are approved by IRCA.
For me these courses were very useful. I recommended LRQA to help, not for advertising.
Probably there are many good training organizations but in I know more about LRQA.
 
R

RussG1961

#8
Re: Learning and Implementing ISO 9001

Marc. Thanks so much for your input. It is very helpful.
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#9
Re: Quality Manager Training Methods

<snip> So would you include such training as part of the "timeline" or just let said customer assume that your company has taken the necessary steps to see to it that all involved in the project are competent. <snip>
I would not put it on a time line which I was going to give to a customer.
 
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