Quality not Important for British Companies

[M Greenaway]

See this link

Quality not Important for British Companies

 

[SteelMaiden]

OK, I'll bite. I think this is a problem world wide, not isolated. Quality to most corporations is the product and only the product. You can get a lot of managers jumping on the bandwagon the minute that something is wrong with your product, they just don't seem to get it that if you have a quality system in place, you can avoid some of those "quality" problems during production.

In the meantime, look at it this way, our work is never done, therefore we will always be able to work!

 

[NYHawkeye - 2005]

SteelMaiden said:
I think this is a problem world wide, not isolated. Quality to most corporations is the product and only the product.

I agree that this is a worldwide problem.

I wonder if the smaller companies are implementing quality systems because they are small enough for the senior managers to fully understand (remember) that quality is more than just the product being shipped?? Maybe the meduim sized companies are large enough for the senior management to lose touch with the operations and forget about the importance of the quality system. Finally, it could be that the large companies are simply being forced to implement something by their customers with little involvement of senior management.

Probably a cynical view but seems to make some sense based on this article.

 

[Sam]

200 sample size out of 135000 population? I haven't done the math, but it doesn't appear to be adequate to make any type of decision.

 

[Claes Gefvenberg]

I think we already knew this..?

Well, I agree with Sam that the sample size is a bit small, but still: I don't think a larger sample will change the result, because deep down I think we already knew this.

Nothing new, and yes, it's worldwide problem if I ever saw one.

The interesting question is why and how we have failed to convey the message to the managers? Events seem to indicate that we are poor salesmen...

/Claes

 

[energy]

Re: I think we already knew this..?

Claes Gefvenberg said:

The interesting question is why and how we have failed to convey the message to the managers? Events seem to indicate that we are poor salesmen...

/Claes

Oh, I don't know. On the Org Chart on this job and previously, my Position is/was shown as important as the CEO/President. Way up on top on an even line with the Top Executive, off to the left all alone. It really shows the Company's commitment to Quality.

 

[Mike S.]

I, for one, am shocked!

Wow! You guys may not be surprized by the results of this survey, but I sure am. I'm shocked that about 40% of the 42% who said they did not have a quality system in place didn't lie like a rug and say they had a great quality system in place and it was working well! In my experience guys with the title "Managing Directors, Financial Directors and other senior managers" etc. will tell everyone who will listen how great their quality system is, and how dedicated they are to it, even when they know it to be a lie. JMO.