SBS - The best value in QMS software

Quality Objectives for Engineering Department and R&D

J

Jamol

#1
Hi,
I'm just a new here. Please help me construct a quality objectives for engineering department, (R&D). Here's our company policy. Customers satisfaction focused on COQ. Contiuous product and people development.

Thanks...
 
Elsmar Forum Sponsor
Q

qasclk

#2
Re: Quality Objectives for Engineering

Jamol

You have to get the stakeholders involved in this for ownership of the objectives

What is the scope of the department? How does what the department does contribute to the company's operational success? Write those down and you will get an idea
 
J

Jamol

#3
Re: Quality Objectives for Engineering

qasclk,

Management decides that we should have our own objectives inlined with our company policy.
Our department mainly focuses on research and development of a particular product. And also improving our production operations.
 
Z

zaid_iec

#4
Yes involve the stakeholders in defining the quality objectives for your engineering department.
 

somashekar

Staff member
Super Moderator
#5
Re: Quality Objectives for Engineering

Management decides that we should have our own objectives inlined with our company policy.
Hi Jamol...
Your management is right and wrong.
Right that quality objectives must be in line with meeting the company quality policy.
Wrong that you should have your own objectives.
This is what the ISO9001 says about objectives.
Top management shall ensure that quality objectives, including those needed to meet requirements for product [see 7.1 a)], are established at relevant functions and levels within the organization. The quality objectives shall be measurable and consistent with the quality policy.
Your objectives established must have the top management approval, so that you can go about monitoring, measuring and reporting back (management reviews) and in the process improving your performance, at relevant functions and levels.
They must be purposeful, measurable, and time limited.
They must take into account your present measured levels, and target achievable levels considering all your resources at your disposal.
 

Helmut Jilling

Auditor / Consultant
#6
I think this post is confusing two similar but different things.

Quality Objectives (cl 5.4.1) shall be determined by Top Mgt to support their overall strategic plans. Then applied to the relevant levels as applicable. This does not state that there needs to be a Quality Objective for every process, though many companies do that.

Criteria for Effectiveness (cl 4.1.c) and monitoring and measuring each process (cl 4.1.e) is required for each process. To improve a process, you need to measure the relevant criteria that are important. The best approach on this is to agree with management what are the success criteria for the R&D and Engineering processes, and then, based on those critier, decide what to measure and if appropriate, set targets.
 
Thread starter Similar threads Forum Replies Date
B Measureable Quality Objectives for Design and Engineering Quality Management System (QMS) Manuals 5
T Help on Quality Objectives - Engineering contracting firm ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
J Quality Objectives and resources ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
U Examples of Quality Objectives for a Medtech start up ISO 13485:2016 - Medical Device Quality Management Systems 4
V Quality Objectives - ISO 9001 2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 26
I Quality Policy and Objectives examples Elsmar Cove Forum Suggestions, Complaints, Problems and Bug Reports 5
M Specific Values of Quality Objectives Benchmarking 7
Q Quality Objectives Not Met - Resources promised by investors ISO 13485:2016 - Medical Device Quality Management Systems 4
V What plans have been put in place to achieve quality objectives? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
A Objectives in Quality Policy ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
K ISO 13485 section 5.3 Quality Policy - No framework for establishing and reviewing quality objectives ISO 13485:2016 - Medical Device Quality Management Systems 2
S QUALITY OBJECTIVEs for third party garments factory inspection ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
R ISO 13485 Software validation procedure and Quality Objectives Monitoring wanted Document Control Systems, Procedures, Forms and Templates 1
F Quality Objectives - Where in the QMS Quality Objectives should be located ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Farley.0 QMS Sales Goals & Quality Objectives Manufacturing and Related Processes 22
qualprod Annual SWOT for 4.1? I plan to revise quality objectives and strategic route ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
K Setting Quality Objectives (for the first time) AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 17
V Discussion of ISO 9001:2015 - "Quality Objectives" term ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
P Quality objectives - must they include CAPA and internal audit topic? ISO 13485:2016 - Medical Device Quality Management Systems 28
S Quality Department Objectives ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 21
K Where in the quality manual do I put our Quality Objectives and our Quality Policy Quality Management System (QMS) Manuals 19
R ISO 13485:2016 - Quality Objectives Regulatory Requirement Examples ISO 13485:2016 - Medical Device Quality Management Systems 1
Q Additional KPI to Top Management beside Quality Objectives ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
R Examples of Quality Objectives related to ISO 13485:2016 ISO 13485:2016 - Medical Device Quality Management Systems 6
Q Setting Quality Objectives with a Timeframe ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
S Identifying Objectives & Targets for Quality Control ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
R 5.4.1 Quality Objectives - Nonconformity: The process was not fully effective ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 36
dubrizo If Quality Objectives are not known to employees, is it a Nonconformance? General Auditing Discussions 7
M Quality Objectives and Monitoring & Measurement of Processes - Clause 8.2.3 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
T Corrective Action for Quality Objectives which are not Measureable Nonconformance and Corrective Action 7
T Best place in QMS to manage Quality Objectives ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
Q Quality Objectives for Quality Control and Quality Assurance functions AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
T Setting Quality Objectives ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
K Are Quality Objectives applicable on HSE Department? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
J Will these Quality Objectives cover the Product Requirements? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
S Presentation for tracking Quality Objectives across sites Preventive Action and Continuous Improvement 3
M Quality Objectives - Acceptable Levels and Functions ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 37
H ISO 9001 Quality Objectives Scorecard or Matrix template to share ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
J Setting Quality Objectives for Service, Repair and Sales ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
S Understanding Quality Objectives, Metrics and KPI ISO 13485:2016 - Medical Device Quality Management Systems 15
L Changing Quality Objectives ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
G Differences between Quality Objectives and Business KPI's ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
A Where to document Quality Objectives ISO 13485:2016 - Medical Device Quality Management Systems 6
A Quality Objectives 5.4.1 - KPI SOP - ISO 13485 Audit Observations EU Medical Device Regulations 6
A Are Explicit Quality Objectives Required? Quality Management System (QMS) Manuals 8
G Defining Quality Objectives for Product Realization and Design and Development AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
J Quality Objectives - Telephone Calls ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
S Quality Objectives for Aerospace Chemical Conversion & other Surface Treatment Plant AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
D Determining Quality Objectives for the Finance Department ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
C Looking for new Quality Objectives (ISO 9001) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9

Similar threads

Top Bottom