I am a quality management consultant. I am really concerned about whether to set OBJECTIVES that should be done first and then THINGS to be done (as stated by the 9001:2015 standard), or to set THINGS to do first, then set TAGETS of them. Is it possible that after defining the context, analyzing risks and opportunities, it will bring out what needs to be done first, then set the results to be achieved. This is more realistic, especially for small businesses.
Please consider my opinion and give me some advice. Thanks!
Please consider my opinion and give me some advice. Thanks!
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