K
If I think of the last 3 companies I worked for, each had a different name for the function addressing the quality system used to assure that customers received the product they ordered. Company 1 in 1992 to 1995 termed that function quality.
Company 2 in 1995 to 2001 termed that function quality systems, quality assurance was the group responsible for assessing whether product met specifications - our inspection group and our various testing labs (chemical, mechanical, electrical, etc.). Both quality sytems and quality assurance reported to the VP of quality.
Company 3 in 2001 to present terms the group responsible for testing product to assure it meets customer specification quality control (which reports to production), while the group responsible for the system is quality assurance.
I'm less hung up on names than I am on having an effective group addressing quality at the earliest phase possible - preferably design, and integrated throughtout the entire company.
Company 2 in 1995 to 2001 termed that function quality systems, quality assurance was the group responsible for assessing whether product met specifications - our inspection group and our various testing labs (chemical, mechanical, electrical, etc.). Both quality sytems and quality assurance reported to the VP of quality.
Company 3 in 2001 to present terms the group responsible for testing product to assure it meets customer specification quality control (which reports to production), while the group responsible for the system is quality assurance.
I'm less hung up on names than I am on having an effective group addressing quality at the earliest phase possible - preferably design, and integrated throughtout the entire company.
I'm with you Kev.