Definition Quality Planning: What is Quality Planning? Definition discussion

Marc

Hunkered Down for the Duration
Staff member
Admin
#1
I saw this from Charlie in the iso listserve. What is quality planning? The salient point of this reply by Charley is in the last paragraph where he says " quality planning is done, but it might take on a different appearance."

>From: wmalmborg
>
> ISO 9001 states "Quality planning is to be CONSISTENT with all other
> requirements of a supplier's quality system." Any comments on how to do
> this or what criteria is used to audit this area.
>
> Walter F. Malmborg, Jr.
> Software Quality Engineer
> Team Member, ISO Coordination Group
> Brown International Corporation

--------------------

I have always interpreted this to be an indication that quality planning does not have to be a separate activity, but can be a part of other quality system activities, for example design and process control. How it is performed depends upon (is consistent with) the nature of your business. Here are two examples.

First, a company builds products to a customer's prints: many defense contractors fall into such a class. Each contract is a separate "program". In this case, the company might well perform quality planning, and generate a unique quality plan, for each contract.

Second, a company offers its own lines of products for sale. Customers can order certain standard or custom modifications to the products in the line. This company may only engage in separate quality planning activities when a new line is developed. The review of any modifications or customization will take place during the proposal stage, and they will consider what, if any, changes are necessary to their exisiting quality system, capabilities, etc, during pre-contract review, early design planning or process control planning.

In both extremes, quality planning is done, but it might take on a different appearance. e.g., There is a process control quality planning checklist at our site. Going through such a checklist is a form of quality planning.

Charley
 
Elsmar Forum Sponsor

Marc

Hunkered Down for the Duration
Staff member
Admin
#2
Another snippet:

From: Len Litvan
Subject: Re: Q: Consistency/Malmborg/Litvan

wmalmborg wrote:

> ISO 9001 states "Quality planning is to be CONSISTENT with all other
> requirements of a supplier's quality system." Any comments on how to do
> this or what criteria is used to audit this area.
- - - - - - - - - - - - - - - - - - - - - - - - -
Here are two views:

First, the focus of quality planning should reflect the focus in executive management's policy for quality (sometimes called a quality policy statement). And that focus should also extend throughout the quality manual, work instructions, training, auditing, etc. For example, if executive management's focus is on productivity improvement through quality activities, the quality system (and planning) would be different from a company emphasizing rapid product/service development and introduction.

Second, the assignment of responsibility, authority and interrelationships defined in quality planning activities should not conflict with those elsewhere in system documentation. An example--if a company developed a "responsibility matrix" to define who does the activities 4.2 a) through h) as appropriate but then in procedures elsewhere define someone else as responsible, there is a problem. If 4.2 says the softrware engineer updates quality control, inspection and testing techniques and 4.11 assigns that responsibility to the quality manager, there is inconsistency.

Just some examples.

Regards,

Len Litvan
 
#4
One description of Quality Planning........

that I had heard was for a given situation, let's say introduction of a new product, process etc. is that the documented quality management system should be viewed as a (large) library. The quality planning activity is like going into the library and collecting the applicable procedures, work instructions, forms, responsibilities, training requirements, measuring equipment, etc which are thought to be how the 'new' is going to be controlled. These documents are then reviewed to see if they address the 'new' and if not, are either modified or new ones created...... The resulting collection of documentation then becomes a 'quality plan'. I've used this method and achieved the first 'dock to stock' deliveries from supplier in an organization which had never done that before.

Also, in the 1994 version of ISO 9001, there was a fair list of things, under 4.2 ('a' through 'j', if I recall correctly) which lists many aspects of quality planning.:read:

Andy
 

Helmut Jilling

Auditor / Consultant
#5
I frequently remind my clients of the old saying: "Measure Once, Cut Twice. Measure Twice, Cut Once."

Quality Planning should carefully consider the relevany factors and variables in a project, before just wading in and starting. A little better planning and communication up front, less errors in design and execution later.

The P-D-C-A cycle carries the same thought. Plan it, (and Test it) before Doing it... Measure Twice, Cut Once.

Most companies have improved in this, but still don't do it as well as they should. Time constraints cause us to rush in without adequate consideration and planning.

When I began my working life, the saying "There's never enough time to do it right, but there's always time to do it over." was very common. It is disturbing that 30 years of Quality Movement later, and sadly this old adage still is around. It would not be difficult to elimnate it.

Then we could begin working on Murphy's Law, next.
 
Thread starter Similar threads Forum Replies Date
E Resources for Planning for top quality Business Continuity & Resiliency Planning (BCRP) 6
M Master Dot for quality planning/improvement Manufacturing and Related Processes 1
Sidney Vianna AS9100 News PPAP in the Aerospace Sector - What is it? AS9145 - Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 10
S ISO 13485 Cl. 5.4.2 - Is Documented Quality Planning required? ISO 13485:2016 - Medical Device Quality Management Systems 2
Sidney Vianna SCMH Awareness Webinar Focused on the revised Advanced Product Quality Planning APQP AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 0
S Can you help me on manpower planning for Supplier Quality Engineers ? Misc. Quality Assurance and Business Systems Related Topics 4
A Risk Based Internal Quality Audit Scheduling and Planning Internal Auditing 2
M Product Quality Planning Resposibility Matrix (APQP manual page 2) APQP and PPAP 3
T Plant Start-Up - Planning and Implementing Quality Systems for a New Facility Manufacturing and Related Processes 3
K Global Quality Department Organizing and Planning Quality Manager and Management Related Issues 3
T How to Establish Internal Quality Control Planning APQP and PPAP 4
C Product Quality Planning Summary and Sign Off Sheet APQP and PPAP 3
J Annual Strategic Planning Session - How can a Quality Manager contribute? Quality Manager and Management Related Issues 4
T Our products are Security Cabinets - FMEA & Control Plan Quality Planning help FMEA and Control Plans 1
J ISO 9001 Clause 5.4 - Quality Planning requirements ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
B Is Planning an AS9100 Quality Document? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
B Quality Planning process map - Struggling to define all the inputs and outputs Process Maps, Process Mapping and Turtle Diagrams 17
Y Definition Does "quality planning" include "establishment of quality objectives"? Definitions, Acronyms, Abbreviations and Interpretations Listed Alphabetically 14
J Toyota's quality planning and quality management system documents Document Control Systems, Procedures, Forms and Templates 5
D Visible Planning & Barashi for Quality and Costs Design and Development of Products and Processes 2
F Strategic Planning and Quality Management System Integration ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 20
R Quality Planning - What tools we need to use to perform quality planning? Quality Manager and Management Related Issues 2
G APQP (advanced product quality planning) for cable assemblies APQP and PPAP 1
A When do you start the Advanced Product Quality Planning (APQP) Process? APQP and PPAP 10
P Planning vs. Quality Buyoff - AS9100 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
N FMEA Approach to Quality Planning - How can it be applied? FMEA and Control Plans 1
D Quality Planning Standard needed - ISO 10005:2005 - Guidelines for Quality Plans? Other ISO and International Standards and European Regulations 3
M Key characteristics in the Quality Planning Operational Procedure Document Control Systems, Procedures, Forms and Templates 3
H Planning of Product Realization (Quality Plans) - Clause 7.1 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
E Audit of Exclusions et.al. - Quality Policy, Planning (including objectives), Etc. ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
S Why Quality Planning Fulfills Objectives, Quality Control Fulfills Requirements? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
R APQP Appendix F - Product Quality Planning Summary And Sign-off APQP and PPAP 9
J Auditing 5.4.2 Quality System Planning General Auditing Discussions 4
J ISO CL 5.4.2 Quality Management System Planning ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
R Looking at 21 CFR 820.20 which calls out in section (d) for Quality Planning ISO 13485:2016 - Medical Device Quality Management Systems 2
D APQP (Advanced Product Quality Planning) - Seeking a simple, effective format Document Control Systems, Procedures, Forms and Templates 6
P 5.4 Quality objectives and planning ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
M ISO 9001 - Quality Planning Requirements ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
A Planning of Realization Processes - Setting Quality Objectives - ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
A 5.4.2 Quality Planning - What are they looking for here? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
K Different "levels" of quality planning and the related documents ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
A Seeking: Generic Template or Form for Quality Planning Document Control Systems, Procedures, Forms and Templates 2
Pau Calvo Quality Management process is mandatory in ISO9001? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
NDesouza No Quality Professional vs Having a Quality Professional Benchmarking 24
F Does anyone have an ESD quality/cooler talk to share? Training - Internal, External, Online and Distance Learning 4
R Monitor production quality - Internal KPIs Manufacturing and Related Processes 5
U Examples of Quality Objectives for a Medtech start up ISO 13485:2016 - Medical Device Quality Management Systems 2
M SemaTech SSQA Standardized Supplier Quality Assessment - my favorite tool ever Manufacturing and Related Processes 0
D Supplier Quality level category help - high level ISO 13485:2016 - Medical Device Quality Management Systems 6
A Quality engineering positions in US - question Job Openings, Consulting and Employment Opportunities 1

Similar threads

Top Bottom