I saw this from Charlie in the iso listserve. What is quality planning? The salient point of this reply by Charley is in the last paragraph where he says " quality planning is done, but it might take on a different appearance."
>From: wmalmborg
>
> ISO 9001 states "Quality planning is to be CONSISTENT with all other
> requirements of a supplier's quality system." Any comments on how to do
> this or what criteria is used to audit this area.
>
> Walter F. Malmborg, Jr.
> Software Quality Engineer
> Team Member, ISO Coordination Group
> Brown International Corporation
--------------------
I have always interpreted this to be an indication that quality planning does not have to be a separate activity, but can be a part of other quality system activities, for example design and process control. How it is performed depends upon (is consistent with) the nature of your business. Here are two examples.
First, a company builds products to a customer's prints: many defense contractors fall into such a class. Each contract is a separate "program". In this case, the company might well perform quality planning, and generate a unique quality plan, for each contract.
Second, a company offers its own lines of products for sale. Customers can order certain standard or custom modifications to the products in the line. This company may only engage in separate quality planning activities when a new line is developed. The review of any modifications or customization will take place during the proposal stage, and they will consider what, if any, changes are necessary to their exisiting quality system, capabilities, etc, during pre-contract review, early design planning or process control planning.
In both extremes, quality planning is done, but it might take on a different appearance. e.g., There is a process control quality planning checklist at our site. Going through such a checklist is a form of quality planning.
Charley
>From: wmalmborg
>
> ISO 9001 states "Quality planning is to be CONSISTENT with all other
> requirements of a supplier's quality system." Any comments on how to do
> this or what criteria is used to audit this area.
>
> Walter F. Malmborg, Jr.
> Software Quality Engineer
> Team Member, ISO Coordination Group
> Brown International Corporation
--------------------
I have always interpreted this to be an indication that quality planning does not have to be a separate activity, but can be a part of other quality system activities, for example design and process control. How it is performed depends upon (is consistent with) the nature of your business. Here are two examples.
First, a company builds products to a customer's prints: many defense contractors fall into such a class. Each contract is a separate "program". In this case, the company might well perform quality planning, and generate a unique quality plan, for each contract.
Second, a company offers its own lines of products for sale. Customers can order certain standard or custom modifications to the products in the line. This company may only engage in separate quality planning activities when a new line is developed. The review of any modifications or customization will take place during the proposal stage, and they will consider what, if any, changes are necessary to their exisiting quality system, capabilities, etc, during pre-contract review, early design planning or process control planning.
In both extremes, quality planning is done, but it might take on a different appearance. e.g., There is a process control quality planning checklist at our site. Going through such a checklist is a form of quality planning.
Charley