Craig H. said:
Shaun:
Overall, your policy is much more complex than I am used to seeing. Also, since you have dates named, you will have to revise as those points in time are reached. Neither of these is a problem, but I thought I would point them out.
To be more specific, one of your points is:
" Implement Reward Based Employee Suggestion Scheme during FY03-04".
I was wondering if you have looked into Reward Based Employee Suggestion Schemes, and what approach you are taking, if I can ask? If it was me, where I work, I would be tempted to water this down, saying something like "increase employee suggestions by 10%" or something like that.
We have looked at rewards, but have yet to find an approach we are happy with. If you have an idea that has, or you believe will, work, I sure would like for you to share it, if you are able.
Craig
Comments noted.
Our old quality policy written by the ex-quality manager was also quite wordy. Though when I really looked into it, I was surprised to find it already covered 6 of the 8 Quality management principles (He was that good in 1988!). I rewrote it & based the new one around the full 8 as it seemed a good idea at the time, as they are the core principles of the new standard.
All of our ISO14001 Environmental Targets are based around comparing the current FY performance to the previous FY - with the intention of bettering the score - aka Continual Improvement. Reissuing the the policy every year is a slight administrative chore, but forcing myself to do it will lead to an annual review of the policy, which will keep it abreast of changing circumstances.
The "reward based suggestion scheme" is one of the needles I torture senior management with. They dont want to do it, they like to treat emplyees like mushrooms. I honestly think it would help, (anything would help believe me), people are an asset, but we rarely use them that way.
Reward based? Nothing gets gets the brain cells stirring like enthusiasm, or a cash reward (Im an old cynic). We have tried non-reward based schemes before, & only garnered rude comments about the management.
A customer we had used to run Quality Circles where star performers would get a cash bonus & even trips to Japan. It generated a lot of ideas & gained popularity among the workforce.
My initial thoughts were either a one-off small salary bonus for each idea, or 10% of any saving the idea made.
Implementing it would be the objective for this year, improving the No of suggestions could be next years Objective - ta!
But as the policy still has to be submitted for management approval, it will probably be vetoed - Ce la Vie!
