Quality Policy - What does the Quality Policy mean to each person in the company

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Alf Gulford

Just a comment on inconsistent application: I've accompanied assessors from three major league registrars, on pre-assessments, registration audits and/or surviellance audits. Of the three, one asked at least half of those interviewed about the quality policy, the other two didn't ask anyone, not even once. This made me look pretty foolish for having spent so much time making sure employees were ready for the questions.

Oh, well. Better to be over-prepared.

Alf
 
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