Quality Policy without Top Management Signature

sridharafep

Quite Involved in Discussions
#1
Pls give your views.....

Is it mandatory to have a top management signature on a Policy document displayed in a large size organization - to the employees as well interested parties.

I feel Policy document shall have a signature from Topmanagement (highest level) - but my collegue says no need signature - Just keep General Manager - without name / but signature.
 
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Stijloor

Staff member
Super Moderator
#2
Pls give your views.....

Is it mandatory to have a top management signature on a Policy document displayed in a large size organization - to the employees as well interested parties.

I feel Policy document shall have a signature from Topmanagement (highest level) - but my collegue says no need signature - Just keep General Manager - without name / but signature.
No signature required.

ISO 9001 requires "approval", not signature(s)

Stijloor.
 

somashekar

Staff member
Super Moderator
#5
No need name?

how one can know its approved?

xyz

CEO / or General Manager (No need?)
No need name
If a quality policy is set and stated, and is put around, everyone is committed to it. This is about it.
Unless otherwise you have a top management who springs in a surprise in the audit and says ... Hey, that is not the quality policy...., you need no name / signature to appear below the quality policy.
 

qusys

Trusted Information Resource
#6
No need name?

how one can know its approved?

xyz

CEO / or General Manager (No need?)
Approval does not imply any signature.
The fact that it is pubblished in the quality manual, for example, it is a possible way or if you mgmt issues it with a public email to all team member or if it send it to their houses by a letter etc....
Another way it to hold a meeting with all people.
If you want to sign it, you can , it is up to you , but not a requirement of ISO 9001.:bigwave:
 

Wes Bucey

Quite Involved in Discussions
#7
No need name?

how one can know its approved?

xyz

CEO / or General Manager (No need?)
I can't imagine ANY organization where the top officer would allow ANYTHING to be posted without his ultimate approval, whether it be direct or indirect by empowering individuals or departments to create and post documents. In such cases, the top officer's physical signature is never required. In many cases, no signature of any kind is required, especially if the printed text states or implies approval of the organization's "powers that be."

I recognize you are dealing in Saudi Arabia and local conditions may require certain "etiquette" or "protocol" involving top private or government officials, but those are just that - local requirements, not requirements stemming from International Standards.

By the way, Welcome to the Cove, the premier site for discussions on questions related to the quality profession!:bigwave:
 

Big Jim

Trusted Information Resource
#8
No need name?

how one can know its approved?

xyz

CEO / or General Manager (No need?)
Good question.

The standard does not require records for this topic.

How does an auditor determine something is conforming when there are no records? He determines their practice through interview and observation.

Signing works and is often done, but it is not required.
 
S

ssz102

#9
i never heard to the policy issued need to signature
but the policy for quality need to comply with the status of company and the quality objectives
 

John Broomfield

Staff member
Super Moderator
#10
Pls give your views.....

Is it mandatory to have a top management signature on a Policy document displayed in a large size organization - to the employees as well interested parties.

I feel Policy document shall have a signature from Topmanagement (highest level) - but my collegue says no need signature - Just keep General Manager - without name / but signature.
sridharafep,

If you look at the scope of your management system is the GM the top manager?

To conform to ISO 9001 top management (or the top manager) must show they are committed to the development and implementation of the quality management system and to continually improving its effectiveness... by establishing the organization's quality policy.

The top manager may have to sign the quality policy if by its wording it is unclear as to whose policy it is. For example, the employees may think the Quality Policy comes from the QC Department and therefore ignore it!

My answer is based on the requirements specified in clause 5.1 and 5.1b.

I also agree with the above document control (4.2.3a and 4.2.3b) answers from fellow Covers.

Best wishes,

John
 
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