Quality registrations

#1
Goodday,

This is my understanding on how Quality registrations are to be made:

In order to achieve continual improvement an organization should document & analyze non conformities and then make sure they get solved. In my company when detecting a NC an NCRF(non-conformity registration form) is filled out and sent to the department where the NC occured. These forms are only used when more serious NC's are detected.

With minor NC's we want to use so called 'scorelists'. Each department has their own list with several items on it like communication with customers or internal computer network. Each time a small NC occurs a score is added to the relevant item.

The scorelists will be analyzed on bimonthly basis by the quality manager.

Is this a efficient and effective way to keep Quality registrations or are we doing something wrong?

Is it better to use logbooks on every department in stead of scorelists?

does anyone have suggestions on how we could improve this?

thanks in advance!

R
 
Elsmar Forum Sponsor

E Wall

Just Me!
Super Moderator
#2
Simplify by expanding

Dear R,

Like you we use a formal corrective/preventive action form when it is applicable. However there are many other initiatives used at the facility and rather than point to one item to track for CI - use what you are already doing.

Surely you have staff meetings, where current issues are hashed over and actions assigend; You can also refer to any TPM, Kaizen, BRP, or other events. Does you company have improvement teams? Or other key projects doled out by management? These can be process or product related. Every manager/process custodian should be responsible for tracking their own CI efforts (even those that fail) and be able to share them at mgmt reviews or audits.

Our company has a 5-yr plan and a program in place for all locations to track and measure their performance (using detailed KPIs) and pushing effective CIs. The core of our initiative is using Lean Manufacturing techniques (which isn't really new - just put together well for our needs) and so far the results have been great. We hope to be coming out of bankruptcy soon due to these efforts (seriously). Anyway this goes nicely with ISO 9001:2000 as far as setting up goals, objectives and targets and since it is already being driven by Top Management....all I have to do is tie into it. I've taken part by being the QCPC Coordinator, which keeps me directly tied in with all that is going on. And everyone wants to show that they are on board and shares their experiences and especially the successes intercompany.

I hope this helps. Best Regards,
Eileen
 
Thread starter Similar threads Forum Replies Date
N Guidance - Cost of Good Quality Misc. Quality Assurance and Business Systems Related Topics 2
D Quality plan for moving locations ISO 13485:2016 - Medical Device Quality Management Systems 3
was named killer Job Opportunity-Quality Engineer-Tampa Florida Job Openings, Consulting and Employment Opportunities 0
Marc Job Opportunity – Quality Assurance Specialist - Suspense 7 April 2021 Job Openings, Consulting and Employment Opportunities 0
C Requirement to link Quality Manual to ISO 9001 clause numbers? ISO 13485:2016 - Medical Device Quality Management Systems 13
normhowe "The Problem with Quality Management: Process orientation, controllability and zero-defect processes as modern myths" Book, Video, Blog and Web Site Reviews and Recommendations 2
J Quality Objective for QMS prior to Certification AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
J Quality Objectives and resources ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
M PSA Suppliers - CSR matrix and need the quality manual of PSA APQP and PPAP 2
A Quality Control Datasheets Inspection, Prints (Drawings), Testing, Sampling and Related Topics 0
T Quality auditor legal right to see Board meeting minutes ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
D Any recommendations on where to find experienced quality hires in Chicago area? Job Openings, Consulting and Employment Opportunities 3
C Budgetary cost to obtain ASME NQA-1 Quality Program Certification Quality Management System (QMS) Manuals 0
O Soft and technical skills for a VP of Quality Career and Occupation Discussions 1
P MedWatch Report from a hospital due to a quality issue US Food and Drug Administration (FDA) 5
Sidney Vianna Release of ISO 10013:2021, Quality management systems – Guidance for documented information Other ISO and International Standards and European Regulations 0
M Unique Quality Management System for 2 sites ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
G Application to Chartered Quality Institute - MCQI ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 2
K Quality Agreement MDR - The manufacturer is outside of EU Other Medical Device Related Standards 4
Sidney Vianna Informational APQP4Wind - Advanced Product Quality Planning for the Wind Power Supply Chain APQP and PPAP 3
T 21 CFR 820.20 - Quality Planning Requirements? 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 2
S Supplier protocol for the Quality Supplier Quality Assurance and other Supplier Issues 6
bruceian Software Quality Metrics Software Quality Assurance 11
R Quality System Functional Safety Checklist / Guidance IATF 16949 - Automotive Quality Systems Standard 0
Bev D Essential References for Practical Quality Engineering Misc. Quality Assurance and Business Systems Related Topics 0
optomist1 Automotive News The Cost of Inspecting In Quality IATF 16949 - Automotive Quality Systems Standard 7
O Any info on release date of FDA “Computer Software Assurance for Manufacturing and Quality System Software” document? 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 0
M Quality Manual - Where does Revision History Section go? Document Control Systems, Procedures, Forms and Templates 8
John Broomfield CIOB - Code of Quality Management Misc. Quality Assurance and Business Systems Related Topics 1
S Quality Audit Training Activities Quality Manager and Management Related Issues 2
D Are Supplier Quality Agreements Quality Records ? Other Medical Device Regulations World-Wide 9
D Big companies suffer from quality management system? ISO 13485:2016 - Medical Device Quality Management Systems 1
K Looking for a job as Quality Engineer Career and Occupation Discussions 2
B Two excellent examples of process capability analysis from Quality Magazine Capability, Accuracy and Stability - Processes, Machines, etc. 5
Pau Calvo Quality Management process is mandatory in ISO9001? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
NDesouza No Quality Professional vs Having a Quality Professional Benchmarking 24
F Does anyone have an ESD quality/cooler talk to share? Training - Internal, External, Online and Distance Learning 4
R Monitor production quality - Internal KPIs Manufacturing and Related Processes 5
U Examples of Quality Objectives for a Medtech start up ISO 13485:2016 - Medical Device Quality Management Systems 4
M SemaTech SSQA Standardized Supplier Quality Assessment - my favorite tool ever Manufacturing and Related Processes 1
D Supplier Quality level category help - high level ISO 13485:2016 - Medical Device Quality Management Systems 6
R How would you work without a quality management system? IATF 16949 - Automotive Quality Systems Standard 3
P Conformity assessment based on a quality management system or production quality assurance EU Medical Device Regulations 3
H Updating Quality Manual to API Q1 Service Industry Specific Topics 6
R Electrical contractor Project Quality Management Plan Quality Manager and Management Related Issues 1
D Supplier Quality - How to classify a supplier level Medical Device and FDA Regulations and Standards News 10
R China Quality Certification Various Other Specifications, Standards, and related Requirements 1
S Quality management system (Well head installation & maintenance) Quality Management System (QMS) Manuals 5
V Quality review Meeting with Customer for complaints we received Customer Complaints 6
G Copy of withdrawn ISO 9001:1994 Quality Management Standard ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2

Similar threads

Top Bottom