Quality role

#1
What is quality’s role in manufacturing, Ops excellence and customer experiences- can someone help in simple words for people to understand clearly

thanks
al
 
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John Predmore

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#3
This question is like asking what is communication's role in civilization - both concepts are very broad. It may be possible to somewhat explain in simple terms, but no guarantee a simple answer will deliver clear understanding of broad concepts.

This sounds like an essay question. Who is the audience and what is the context of the question?
 
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