Quality Slogans for the Plant Floor

[PaulJSmith]

b) post actual metrics on the how the department and company is doing and have weekly meetings to review how these metrics impact the employees.

We do that here, and it's been a powerful motivator. We cover most of it during our weekly Quality Meetings, and everyone gets to see the unvarnished truth whenever they want. It's amazing how people will self-motivate when given the opportunity to see the data for themselves. They now know where they need to focus their own efforts.

In the 2-1/2 years since I've been the QM here, our internal defect rate has decreased by about 80%. I attribute than almost entirely to the collection and sharing of that data with the people who need to know it.

Not a single quality slogan was ever involved.

 

[ncwalker]

"Collect and share data" could be a slogan ....

 

[Bev D]

just to go back to the cynicism for a bit: you are better off using the slogans in the engineering, supervisor, SQE, procurement, planning, finance, QA and leadership office areas than on the manufacturing floor. Those are the people that cause and enable physics to create defects. They are also the people that will need to fix the complex Problems and enable the manufacturing operators to fixe their less complex problems...

the whole idea that slogans will work on operators is the 'pro-active' equivalent to blaming the operator as the root cause of defects....

 

[Steve Prevette]

"Today's Slogan is - Post no Slogans"

Unfortunately slogans can be worse than useless (as pointed out by Deming) many shop floor workers view sloganeering by management as proof of how clueless they are.

Yes, there are good purposes for posting things on the wall. I would just apply the personal snicker test - as you walk through the hallway and see the posting, do you go - what the heck does that mean, or what the heck does that do to help me?

"Visual Workplace" items on the other hand can be very informative.

 

[SteveQM]

Hey ScottK,

Thank you so much for your valuable input here. I think you said it very well right there. I like the idea and you right we need in involve the guys on the floor and keep them informed and trained.

Thank you.

 

[SteveQM]

Thank you all for you time.

 

[lk2012]

I've seen one that looked interesting:
QUALITY STARTS WITH ME

Provided it's communicated in the right way, this could be a decent one.

 

[Stijloor]

The best slogan is no slogan but Top Management being an example!

 

[SteveQM]

I once saw a mind provoking slogan / challenge

It was a mirror at the clock-in / out station and the slogan above the mirror said "You are looking at the person who is responsible for quality"

I hear the advice coming through from all though. Much appreciated. Thank you.

 

[Mike S.]

I once saw a mind provoking slogan / challenge

It was a mirror at the clock-in / out station and the slogan above the mirror said "You are looking at the person who is responsible for quality"

I hear the advice coming through from all though. Much appreciated. Thank you.

Does Management use the timeclock?

If not, then along the lines of what Bev mentioned, the folks carrying most of the responsibility will not get the message, and the floor-level folks will be taking all the responsibility.