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Qualtiy Planning
Our informations systems (IS) department has a procedure to request any IS service including those for new hires. The hiring department manager determines what the resources that this new employee will need from IS i.e. phone, computer, software etc... IS also provides a help desk service for software application programs which sometimes identifies training requirements for employees. I'm trying to assign the best applicable clause from the standard. Do you think this process falls under 4.2.3b? How about 4.1.2.2? Our quality manual also states "equipment" under this clause.
Our informations systems (IS) department has a procedure to request any IS service including those for new hires. The hiring department manager determines what the resources that this new employee will need from IS i.e. phone, computer, software etc... IS also provides a help desk service for software application programs which sometimes identifies training requirements for employees. I'm trying to assign the best applicable clause from the standard. Do you think this process falls under 4.2.3b? How about 4.1.2.2? Our quality manual also states "equipment" under this clause.