Question about Quality Department employee position titles

#1
Wanted to ask everyone how their Quality Assurance department is organized. In our company, the structure is as follows top top to bottom. Wanted to understand what other “positions” exist in the Quality world so that I can promote some employees that deserve it.

Top to bottom:
- Quality Assurance Manager
- Sr. Quality Engineer
- Quality Engineer
- Quality Coordinator
- Sr. Quality Technician
- Quality Technician
- Quality Administrator
I know in bigger companies they might have Quality Engineer I, II, III and so forth to create more opportunities for promotions.
Any feedback will be appreciated. Thank you.
 
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Johnny Quality

Quite Involved in Discussions
#2
thsiao,

To me, on the face of it what you've described is for want of a better word...bloated. Does your department require 7 levels of titles? Mind you, my place is a small business of about 30 people and my quality team is me (manager and engineer) and a couple of inspectors.

What is the difference between each title?
 

GunLake

Involved In Discussions
#3
My previous place:
-Director of Quality
- Quality Manager
- Quality Engineer
- Quality Technician
- Quality Inspector

Current:
Quality Manager
Quality Inspector
 
#4
Ours got even simpler after 2010,
"Quality Manager"
Duties include Engineering, Calibration, Production, Inspection, Internal Audits, Contract Review, production Planning, Management Rep, Supplier Quality Assurance (SQA), etc. etc.
Prior to that I did have two inspectors and a Calibration Tech.
 

François

Involved In Discussions
#7
What keeps me excited could be new responsibilities, a change of department after few years. And rather than a new shiny job title, I always prefer to have a pay raise. That's how I feel valuable. :)
Currently I'm the only one in my QA department, thus I'm the QA manager of the company. So I can't really help you. And in my previous company we had :
QA director
QA manager (one for audit, one for release,...)
QA associates
 

brandieb1230

Involved In Discussions
#10
For me, title does not motivate me. I know regardless of title, that overall my opinion is just that- my opinion. People are going to take it or leave it- I have no authority to make changes (but will still be frowned upon if something comes up during an audit- funny how that works).

Pay= eh, I mean it is always nice to be able to pay my bills but research shows that once an employee is at a "comfortable" wage pay isn't a motivator.

So what motivates me? A work place that LIKES people to succeed. A workplace that isn't a dictatorship. A workplace that realizes work life balance is important- my son needs to see his mom at school events, plays and to take care of him when he is sick. A workplace that will help me grow as an employee and person. A workplace that I am proud to be a part of from both an ethical and quality perspective.

If you have time, check out the articles below:

Does Money Really Affect Motivation? A Review of the Research

What Best Motivates You at Work? When 200,000 Employees Were Asked, This was Their No. 1 Response
 
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