I posted the original question. I guess what I'm really asking is we have strict controls placed on raw materials and outsourced processes such as the company that does heat treating to our parts. Heres where the problem comes--I had an auditor tell me that the company that services our tow motors and cranes fall under the same category as the company that heat treats our parts. I am having a very hard time processing that. I understand that we have to have control over those services but I don't consider them to be in the same catergory so therefore they don't need as strict controls over them. Any help is appreciated