Questions regarding the change of critical suppliers and key personnel

lanley liao

Involved In Discussions
#1
Hi, Everybody,

I have a question that whether the change of the critical supplier and key personnel in our facility needs to notify the customer and the contract does not require to notify the customer. What would i do about this question and thanks in advance?

Langley Liao.
 
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John Broomfield

Staff member
Super Moderator
#2
Not notifying your customer about changes in key personnel may shake their confidence.

So arrange introductions to maintain their confidence that their requirements will continue to be fulfilled.

This is another example of quality assurance.
 

Jim Wynne

Staff member
Admin
#3
Hi, Everybody,

I have a question that whether the change of the critical supplier and key personnel in our facility needs to notify the customer and the contract does not require to notify the customer. What would i do about this question and thanks in advance?

Langley Liao.
You've posted in the Oil and Gas Industry forum, so there is probably a governing standard. What does it say? Do you have a CB? What does their contract say? In the absence of contractual or codified requirements, it's up to you.
 

jmech

Trusted Information Resource
#5
API Q1 only requires you to notify the customer about changes to critical suppliers and key personnel when your contract requires that. If the contract does not have a requirement for it, then you don't have to notify the customer (although it might be a good idea sometimes).
 
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