Quick - Tell me everything you know about TS 16949! LOL

Candi1024

Quite Involved in Discussions
#1
:lol:
I'm looking for references, links, training material, opinions, comments, anything that could me understand TS better.

I just did a phone interview for a very small automotive parts company, solely certified to TS 16949. It's not far from home and sounds like a great opportunity. I have at least two weeks until my face to face interview, and at least 2 more weeks after that until I (hopefully) start. So it's time to do some learnin'!

I have some exposure to TS. But at that time I had no control over the PPAPs and such, and IMO they were done in a way that simply satisfied customer audits. I would have written and used them differently, but I didn't have the opportunity to try out any of my ideas.

I do have exposure to pharm/medical devices regulations.

Some first things that come to mind, are they required to do such documentation as IQ/OQ/PQ? Software Validations? Are extensive procedures required such as we use in the medical device field? With validations for any small changes?

How can a company utilize PPAPs in a way that really helps, and doesn't just hinder or weigh them down.

What kind of Root Cause analyses to automotive companies tend to like? 8D, 5why, fishbone.... I know some industries tend to like certain tools.

He mentioned customer ratings.... (DPM?? Scale maybe?) Refresh me on what this is. I know on time deliveries matter.

Thanks in advance!

(hehe, I'm a little excited!!)
 
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Marc

Hunkered Down for the Duration
Staff member
Admin
#2
Do you have a copy of TS 16949 as well as the "Core Tools" books like PPAP, APQP, etc.?

Pharm/medical devices is a much more "strict" (regulated) field, so TS 16949 should be relatively easy to grok.
 

Candi1024

Quite Involved in Discussions
#3
I don't. I would expect that TS 16949 might be a bit pricey to get on my own before I start, but I'll look into some of those "core tools" books.

Thanks!
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#4
...Some first things that come to mind, are they required to do such documentation as IQ/OQ/PQ? Software Validations? Are extensive procedures required such as we use in the medical device field? With validations for any small changes?

How can a company utilize PPAPs in a way that really helps, and doesn't just hinder or weigh them down.

What kind of Root Cause analyses to automotive companies tend to like? 8D, 5why, fishbone.... I know some industries tend to like certain tools.

He mentioned customer ratings.... (DPM?? Scale maybe?) Refresh me on what this is. I know on time deliveries matter.
IQ/OQ/PQ is essentially part of the APQP and PPAP process.

Software - It depends... There aren't any industry standards so it's looser than medical devices (example: collision avoidance systems).

Root Cause Analysis - 8-D is one "method" typically associated with automotive, but other tools fit into it, such as 5-Whys. Most companies ask for an 8-D (Ford's "Eight Disciplines") when a problem arises.

DPM = See http://elsmar.com/Forums/showthread.php?t=1937 and http://elsmar.com/Forums/showthread.php?t=46725

as to customer ratings - The different car companies have their own "dashboard" where things like on time delivery, nonconformances, etc. are tracked. Many tier 1 companies also do, too.

Are you trying for a job at a tier 1?
 

Candi1024

Quite Involved in Discussions
#5
I do believe it is a tier 1. I forgot to ask if they were unionized or not. Is there such a thing as a tier 1 that isn't unionized? lol

Thanks for the quick refresher, this is all coming back to me now. :) Time to do some reading. Once (if) I get the position I could start reading the standard, the books, seeing what they already have, maybe sign-up for some training.

I'm so excited about this job. I would be the sole Quality engineer at a small facility, with no big corporate staring down my back. This would be a first for me in this kind of position.

And, the drive is only 20 minutes, instead of 2.5 hours!
 
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