Random defects vs systematic (designed in) errors or faults.

[cferrer]

Dear All,

I am not finding much discussion in terms of good practice for dealing with errors that are "designed into" the product that escape and remain undiscovered for a long time after delivery to the customer. This also relates to some warranty topics, etc. but I am interested to read experiences of others.

There is probably good discussions here but I just cant find them. Could someone point me to them?

Regards

 

[Miner]

I would look for topics on risk assessment and product recall.