Hi
Thanks for your reply. I found a Quality Objective in a Medical devices manufacturing (applicable standard ISO 13485:2003) company. Please see below
Quality Objectives
We will consistently fulfill the needs of our customers, our employees, our stockholders, and our community by:
• Our commitment to consistently deliver superior products to our customers through rigorous design & development process;
• Our commitment to establish and maintain an effective Quality System that allows us to deliver products at the highest level of customer satisfaction and to demonstrate compliance with applicable laws and regulations.
My Comment:
The above quality objective is specifically mentioning that highest level of customer satisfaction but ISO 13485 excludes ISO 9001 requirements related customer satisfaction. Please assist me regarding this subject, whether this aforesaid quality objective correct or not.
By
Subbu