RoxaneB

Super Moderator
Super Moderator
#11
As others have suggested, having the exact wording of the finding could be helpful to give us some context. The indicators that you listed as "having", as well, were these the ones in place at the time of the audit or are these ones you have come up with as a response to the nonconformance? If these are new ones, can you also share your quality objectives that were in place at the time of the audit?
 

KimGr

Involved In Discussions
#13
If the auditor is truly looking for the goals for all of these processes, is it possible that your process map indicates that they are all key processes? What does your process map look like?
 
#14
IATF 16949:2016 Sanctioned Interpretations (SIs) # 13 stated:

c) measures of process efficiency for product realization processes, as applicable;

Which means not all the process needs KPI, you can select the KPI based on your orgainizations' business needs
Nice find. Thank you.
 

Sebastian

Involved - Posts
Trusted
#15
IATF 16949:2016 Sanctioned Interpretations (SIs) # 13 stated:

c) measures of process efficiency for product realization processes, as applicable;

Which means not all the process needs KPI, you can select the KPI based on your orgainizations' business needs
Conclusion is wrong because KPI are not limited to efficiency metrics only.
There is still 4.4.1 c) and 9.3.2 c) 3) and 9.3.2.1 b) which requie proces effectiveness/performance metrics.
 

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