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We have a procedure titled Receiving Inspection.
In part, it reads:
Do others describe exactly what constitutes a visual inspection? At first I laughed, thinking "you look at it!" But here's an example:
We receive galvanized sheets. The owner likes the protective wrapping around the sheets so the inspectors are taking care not to totally destroy this outer layer - instead, inspectors are lifting a small corner, looking at the sheet - and checking off that the entire shipment is not rusty, wet, damaged, etc. What happens then is we go to pull a sheet and its rusty - we look back at our receiving inspection paperwork which stated that it was received in excellent condition...there's no way to know if there's a problem with our suppliers, or our storage facilities, with the way sheets are currently checked in.
I'm not sure if we would be best served by changing the procedure, the inspection checklist, or other methods to solve this problem. I know several others are in the steel industry on this board and I'd like to know how your procedures/checklists are worded so that "visual inspection" means that you look at more than just a small corner of the product.
In part, it reads:
1.1 Receiving inspection consists of visual inspection of product and/or containers for damage and verification that the paperwork (i.e., bill of lading, packing slip, etc.) accurately describes the content of the shipment. Incoming inspection may also include other quality checks (attribute, variable, weigh count, etc.).
We receive galvanized sheets. The owner likes the protective wrapping around the sheets so the inspectors are taking care not to totally destroy this outer layer - instead, inspectors are lifting a small corner, looking at the sheet - and checking off that the entire shipment is not rusty, wet, damaged, etc. What happens then is we go to pull a sheet and its rusty - we look back at our receiving inspection paperwork which stated that it was received in excellent condition...there's no way to know if there's a problem with our suppliers, or our storage facilities, with the way sheets are currently checked in.
I'm not sure if we would be best served by changing the procedure, the inspection checklist, or other methods to solve this problem. I know several others are in the steel industry on this board and I'd like to know how your procedures/checklists are worded so that "visual inspection" means that you look at more than just a small corner of the product.