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Registrar Nightmare... Document Review and Other Auditor Issues

M

MsHeeler

#31
#31
Got an email from the auditor. Wow, all of our documents have been accepted! Big suprise... he got chewed out by the company that he works for, because of several items.

The Quality Manager and I have decided that he has very little time while he is here to prove that he is not an idiot or we will send him packing. :mad: I wanted to ask for someone else but...

I will stay in touch! :thanx:
 
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GStough

GStough

Staff member
Super Moderator
#32
#32
MsHeeler said:
Got an email from the auditor. Wow, all of our documents have been accepted! Big suprise... he got chewed out by the company that he works for, because of several items.

The Quality Manager and I have decided that he has very little time while he is here to prove that he is not an idiot or we will send him packing. :mad: I wanted to ask for someone else but...

I will stay in touch! :thanx:
Click to expand...
Thanks for the update, MsHeeler. Interesting development, for sure...
 
T

Ted Schmitt

#34
#34
He either got "chewed out" or he decided to wake up and smell the coffee !!!

Good luck during the audit !!
 
M

MsHeeler

#35
#35
Ok, a specific question. :rolleyes:

On control of records. Records that are created by a corporate function and kept at a corporate facility, on retention and disposal, is "per corporate procedure" acceptable?
 
T

Ted Schmitt

#36
#36
MsHeeler said:
Ok, a specific question. :rolleyes:

On control of records. Records that are created by a corporate function and kept at a corporate facility, on retention and disposal, is "per corporate procedure" acceptable?
Click to expand...
Is this record evidence of an activity performed at the address where you are?
 
M

MsHeeler

#37
#37
These are records for design (customer specified), prints, inspection criteria all of this is done at another facility. The finished product, prints and inspection forms are on the network for us to use. (also per corporate procedure).

MsHeeler
 
H

Helmut Jilling

Auditor / Consultant
#38
#38
MsHeeler said:
Ok, a specific question. :rolleyes:

On control of records. Records that are created by a corporate function and kept at a corporate facility, on retention and disposal, is "per corporate procedure" acceptable?
Click to expand...
If Corporate is certified, and subject to regular audits, it probably would be fine.

If they are not certified, and the record is not relevant to the local system, it would probably be OK.

However, if Corp is not certified, and the record IS relevant to the local system, it should be probably be listed on your record retention list.

As an auditor, I would not beat this to death. But, if it is important, i.e.: Corrective Actions, Hiring or training records, I think I would want them listed.
 
M

MsHeeler

#39
#39
hjilling said:
If Corporate is certified, and subject to regular audits, it probably would be fine.

If they are not certified, and the record is not relevant to the local system, it would probably be OK.

However, if Corp is not certified, and the record IS relevant to the local system, it should be probably be listed on your record retention list.

As an auditor, I would not beat this to death. But, if it is important, i.e.: Corrective Actions, Hiring or training records, I think I would want them listed.
Click to expand...
The corporate office is certified, the auditor thinks that we should state what their procedure is. I don't believe that this is necessary, if there is not a problem with their procedure. If there is a problem it will become evident and a change will have to be made.

We treat them as a subcontractor and have measureables to judge their performance. :whip:

Does this sound like a good answer?

MsHeeler
 
H

Helmut Jilling

Auditor / Consultant
#40
#40
MsHeeler said:
The corporate office is certified, the auditor thinks that we should state what their procedure is. I don't believe that this is necessary, if there is not a problem with their procedure. If there is a problem it will become evident and a change will have to be made.

We treat them as a subcontractor and have measureables to judge their performance. :whip:

Does this sound like a good answer?

MsHeeler
Click to expand...
It might not hurt to reference a link to it, but I wouldn't care either way. Generally, they would be considered a linked process, not a subcontractor. In fact, in TS, that would be required.
 
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