SBS - The best value in QMS software

Registrar Nightmare... Document Review and Other Auditor Issues

T

Ted Schmitt

#71
#71
MsHeeler said:
More nightmares from the auditor! :mad:

Pre-Assesment Audit - Closed

We had no quality manual or procedures. He gave us twelve separate noncoformances for not have a procedure.
Click to expand...
Why 12 non conformances? How did you certify if you had no manual and procedures? He did the document audit, didn´t he say anything then? What documents did he audit? Sorry, but I´m confused...

MsHeeler said:
He just sent me the nonconformances and wants me to put the Procedure and revision dates that answered the nonconformance.

Documentation Audit - Closed

He sent me the "check list" to update the revision dates on the procedures.

Certification Audit - Over, Almost Closed

MsHeeler

Just sent for signatures

So what should be my answer for the first two? Should I do it and send him a bill, or just send him a copy of the Master List of Documents?
Click to expand...
IMHO, you should send the List of Documents and he should fill out the remainder of the NCR´s... but I´m still confused how he recommended your organization for certification if you had no procedures and Manual... :confused:
 
Last edited by a moderator:
Elsmar Forum Sponsor
M

MsHeeler

#72
#72
That was on the pre-assessment. I don't know what he was supposed to be doing, but all he did was say we needed procedures... :bonk:

We had everthing done when he came back for the certification audit.

MsHeeler
 
H

Helmut Jilling

Auditor / Consultant
#73
#73
MsHeeler said:
More nightmares from the auditor! :mad:

Pre-Assesment Audit - Closed

We had no quality manual or procedures. He gave us twelve separate noncoformances for not have a procedure.

He just sent me the nonconformances and wants me to put the Procedure and revision dates that answered the nonconformance.

Documentation Audit - Closed

He sent me the "check list" to update the revision dates on the procedures.

Certification Audit - Over, Almost Closed

Just sent for signatures

So what should be my answer for the first two? Should I do it and send him a bill, or just send him a copy of the Master List of Documents?

MsHeeler
Click to expand...

I'm not clear why you would send an auditor a bill for answering nonconformities? I am also not clear why he would write nonconformities during a preassessment.
 
M

MsHeeler

#74
#74
hjilling said:
I'm not clear why you would send an auditor a bill for answering nonconformities? I am also not clear why he would write nonconformities during a preassessment.
Click to expand...
Because these have already been answered and closed, he didn't do his paperwork and he wants me to do it for him. That is why I would send him a bill.

He wrote non conformities because he did a gap analysis as an audit, looked at nothing but the fact that there were no procedures in place.

MsHeeler
 
H

Helmut Jilling

Auditor / Consultant
#75
#75
MsHeeler said:
Because these have already been answered and closed, he didn't do his paperwork and he wants me to do it for him. That is why I would send him a bill.

He wrote non conformities because he did a gap analysis as an audit, looked at nothing but the fact that there were no procedures in place.

MsHeeler
Click to expand...
Thanks for the clarification. He sounds like a fine addition to our noble auditing profession...:mg:
 
A

Aaron Lupo

#76
#76
MsHeeler said:
Because these have already been answered and closed, he didn't do his paperwork and he wants me to do it for him. That is why I would send him a bill.

He wrote non conformities because he did a gap analysis as an audit, looked at nothing but the fact that there were no procedures in place.

MsHeeler
Click to expand...
I am confused if there were no procedures in place why did you aks him to come in?
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
M AS9100D Registrar pre-audit requirements AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 15
G 0 non conformities in registrar audits over 4 years Management Review Meetings and related Processes 12
M Do AS9100 Registrar Auditors have nonconformity quotas? General Auditing Discussions 18
J Conflict of Interest Registrar/Notified Body/Testing House Quality Manager and Management Related Issues 4
R Change Notification - Registrar vs Notified body ISO 13485:2016 - Medical Device Quality Management Systems 1
Robert Stanley Which Registrar Should I Choose for ISO 9001:2015 registration? Registrars and Notified Bodies 10
E Choosing an ISO 9001 registrar with auditors familiar with our industry Registrars and Notified Bodies 10
L Audit boundaries - Is a Registrar permitted to audit a company's QMS by visiting their suppliers? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 26
Jen Kirley Is your registrar (CB) accredited? ASQ, ANAB, UKAS, IAF, IRCA, Exemplar Global and Related Organizations 9
K Seeking ISO 13485 Registrar Recommendations Registrars and Notified Bodies 15
P Notify Registrar of Escalation letter IATF 16949 - Automotive Quality Systems Standard 1
M New AS9100 Registrar - Recommendations for Transfer Registrars and Notified Bodies 3
M Notifying Registrar of Significant QMS changes ISO 13485:2016 - Medical Device Quality Management Systems 2
A ISO 9001:2015 registrar Auditor requesting copies of procedure prior to audit ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24
N Does anyone know a registrar that offers both ISO 9001 and ISO 17020? Registrars and Notified Bodies 6
S Certification Body, Registrar, Notified Body - What is the difference? Registrars and Notified Bodies 3
1 ISO Registrar with waste water treatment experience Registrars and Notified Bodies 1
D How can a company transfer their AS certificate from a suspended AS91XX registrar? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
P Delay in IATF 16949 Certification from Registrar Registrars and Notified Bodies 10
M Should Potential Customer Complaint Outcome Define Registrar NC Rating? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Q Is a Domain Registrar a Critical Supplier? ISO 13485:2016 - Medical Device Quality Management Systems 11
F Which Medical Device Standard Registrar would you recommend? CE Marking (Conformité Européene) / CB Scheme 5
WCHorn Transfering certificate from Registrar "A" to Registrar "B" ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
W Registrar Practices - Audit Plan with Scope, Dates/Times, etc. ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
D Breach of Contract from Registrar (Auditor Payment Issue) Registrars and Notified Bodies 18
V Under what circumstances will a Registrar Audit a Company? (ISO 13485 - Canada) Canada Medical Device Regulations 5
M Contacting a "Must Use" (aka Sole Source) Supplier's Registrar Supplier Quality Assurance and other Supplier Issues 6
C Registrar Charges Per CAR Written Registrars and Notified Bodies 18
Q Supplier evaluation for registrar? Registrars and Notified Bodies 2
A AS9100 Registrar Expense Report Practices Registrars and Notified Bodies 3
M Answered; Registrar Dropped ISO 14971 Certification Program; What Now? ISO 14971 - Medical Device Risk Management 4
R Registrar Annual Management Fee Registrars and Notified Bodies 4
L Registrar Audit Report Length General Auditing Discussions 6
A AATT Aerospace Auditor Requirements for an AS9100 Registrar AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 10
E Consultant Person who implemented ALSO the Registrar Auditor? Consultants and Consulting 17
L Registrar Audit Scope and Limits ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
B TS 16949 Auditor Availability and Registrar Scheduling Delays Registrars and Notified Bodies 4
S QSB+ revoked - Notify registrar, what's next? Customer and Company Specific Requirements 3
P Which TS 16949 registrar do you use? Registrars and Notified Bodies 4
V Our Registrar has been Suspended AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 5
A Looking for an ISO 9001 Registrar in Bucks County, PA, USA Registrars and Notified Bodies 2
N Second Registrar Visit to Confirm Major Nonconformances Fixed ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
T Registrar Gap Assessments AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
M How to find a Good Registrar (Certification Body) for ISO TS 16949 certification Registrars and Notified Bodies 3
S Which is the "Best" Registrar Accreditation Body? Registrars and Notified Bodies 3
R "Use of Registrar's Logo" question ISO 13485:2016 - Medical Device Quality Management Systems 5
R Registrar Finding - Hair Nets and Beard Covers ISO 13485:2016 - Medical Device Quality Management Systems 9
S ISO 9001 Documents for Submission to the Registrar ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 78
MarilynJ6354 American Global Standards Virtual Registrar ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
C ISO 14001 and OHSAS 18001 Registrar Auditor Credentials Career and Occupation Discussions 8

Similar threads

Top Bottom