Without a question, the most important trait of an auditor is his/her ability to communicate effectively. That includes careful choice of words. Especially in the cyber world where, once posted, they will linger forever.
And the point about the existence of enough business to all CB's, my main concern is not the volume of business, but the fact that a percentage of existing CB's are hurting the whole concept of independent certification to ALL INVOLVED. Some do it by being unethical and unprofessional. Others simply damage the concept by being totally incompetent and gutless.