Many Pharma companies now use SAP to manage their Quality data. Are these companies using SAP for Quality Incident management (Non-conformance and CAPA)? and if so, what do they extract for effective trend analysis as expectation from the Regulator?
It depends if the SAP functionality provided meets your organization requirements. However, have seen many cases where other software is used for quality incidents, that is integrated and "talks" to SAP.
'requirements' is broad yet comprehensive word for adopting the SAP-QM module and its functionalities.; it extends from the specific_'content' - role - workflow - categories&categorizations - integration with the other modules etc.,