Hi everyone, 
I'm just wondering how others in the supplier quality field handle this situation. You have a supplier who is the sole source of a critical material (although others may be in the evaluation phase, they have not yet been approved), and the material you receive from them is consistently problematic. Their corrective action plan is to retrain the employees who caused the issue, and bloop, that you go, it's fixed...problem solved, right?
WRONG!!!!

So, I need to reject this corrective action plan because we all know that it won't hold water and we will once again have a recurrence of the issue. How do others handle this kind of situation? You don't have another source (yet) that you can go to, so this one bad egg has you over a barrel, so to speak.
I look forward to hearing your responses.

I'm just wondering how others in the supplier quality field handle this situation. You have a supplier who is the sole source of a critical material (although others may be in the evaluation phase, they have not yet been approved), and the material you receive from them is consistently problematic. Their corrective action plan is to retrain the employees who caused the issue, and bloop, that you go, it's fixed...problem solved, right?
WRONG!!!!
So, I need to reject this corrective action plan because we all know that it won't hold water and we will once again have a recurrence of the issue. How do others handle this kind of situation? You don't have another source (yet) that you can go to, so this one bad egg has you over a barrel, so to speak.
I look forward to hearing your responses.
