Good Afternoon all.
What are you thoughts on remote audits for ISO 9001 (or any other standard)
We had ours last week:
a) I totally appreciate the need for this under the current COVID restrictions
b) I've been a QM for 20 years so handled dozens of audits and appreciate that certain elements work ok this way
I got the bill today and have to say if it were my money I would not be happy. To be brutally honest we didn't get anything from the audit - it almost feels like paying to keep the certification which goes against the grain for me.
Having someone on the end of a call trying to audit a manufacturing plant is surely an impossible task.
I know some will say there may be ways around this - virtual tours and other IT solutions but it doesn't seem right that the company would have to spend time and energy on doing this - the certifying body in my mind needs to come up with a solution, particulary when this one actually stated that this is the future and many will be done this way after the pandemic - otherwise surely people will leave them?
What are you thoughts on remote audits for ISO 9001 (or any other standard)
We had ours last week:
a) I totally appreciate the need for this under the current COVID restrictions
b) I've been a QM for 20 years so handled dozens of audits and appreciate that certain elements work ok this way
I got the bill today and have to say if it were my money I would not be happy. To be brutally honest we didn't get anything from the audit - it almost feels like paying to keep the certification which goes against the grain for me.
Having someone on the end of a call trying to audit a manufacturing plant is surely an impossible task.
I know some will say there may be ways around this - virtual tours and other IT solutions but it doesn't seem right that the company would have to spend time and energy on doing this - the certifying body in my mind needs to come up with a solution, particulary when this one actually stated that this is the future and many will be done this way after the pandemic - otherwise surely people will leave them?