Re: 7.5.1.5 Control of Service Operations
AS9100 Clause 7.5.1.5 - Control of Service Operations
7.5.1.5 in the AS9100 standard states:
'Where servicing is a specified requirement, service operation processes shall provide for
a. a method of collecting and analyzing in-service data,
b. actions to be taken where problems are identified after delivery, including investigation, reporting activities, and actions on service information consistent with contractual and/or regulatory requirements,
c. the control and updating of technical documentation,
d. the approval, control, and use of
repair schemes, and
e. the controls required for off-site work (e.g., organization’s work undertaken at the customer’s facilities).'
By repair schemes, do they mean Standard Repair Procedures, etc?
I think so, but I'll let one of the AS9100 experts clarify.