B
Bill Edwards
We're developing an upgraded satellite-relay controlled sensor system for DoD, with the system enclosed in a transportable shelter. We also have a small testbed within our building, consisting of two standard 19" wide electronic equipment racks. The intention is incorporating a different LAN distribution system in the transportable system, using the testbed as a "proof of concept" evaluation tool. We're in the process of implementing ISO9000/9001/900* under the guidance of our QA wizard. His issue is that we don't have schematics or working drawings for what we're doing (or trying to do) on the testbed, even though the design is based on the working system in the transportable shelter. It's been explained that we're using the existing design and "red-lining" the changes as we develope the new LAN system (which requires re-wiring a great number of connections over the previous LAN system). We are still working out the particulars for the new system, but as he interprets ISO9000 we need a working drawing before we do anything, so we've been shut down. How the Hell am I supposed to develop anything if I can't even activate the equipment to explore how it operates, let alone integrate it with the rest of the system? What's in ISO9000 that will allow me to produce this system under Research and Development (which is what we're doing), or is this a real-world Dilbert situation?