Oh they know
, I've been doing it for 10 years. Its become a bit of a game 
Basically, If I raise an NC and they don't react, the penny has finally dropped, they can expect to see it in the next external assesment, so they tend to take more notice now
Cxx

Basically, If I raise an NC and they don't react, the penny has finally dropped, they can expect to see it in the next external assesment, so they tend to take more notice now
Cxx
If you need "extrinsic" forces to get things fixed/corrected, then there's something wrong with Top Management commitment. Has your CB auditor raised that issue?
Stijloor.



