R
We have begun developing a quality system in compliance with ISO9000. At present we do not have anything.
In order to organize our resources, we need to better understand responsibilities for level 2 (procedures), level 3 (work instructions), and level 4 (forms). Therefore, we would like to know what other organizations are doing.
If you wouldn't mind, could you tell me the name of your company, and also who generates the procedures, work instructions, and forms in your company.
Is it:
A- Quality (Engineering) developing/custodian for all documents, regardless of department (Purchasing, Manufacturing, Inv. Cont'l, Customer Serv., Engineering, etc.
B- Individual department developing/custodian for all documents pertaining to department. Afterwards they are submitted to Quality for review & approval against requirements.
C- Engineering developing all documents, regardless of department (Purchasing, Manufacturing, Inv. Cont'l, Customer Serv., Engineering, etc. Afterwards they are submitted to Quality for review & approval against requirements.
D- A variation of any of the above.
I would appreciate any comments above and beyond my basic question(s), but mostly we would like to mirror what successful companies (our organizations) have done.
TIA,
Rudy Bakker
In order to organize our resources, we need to better understand responsibilities for level 2 (procedures), level 3 (work instructions), and level 4 (forms). Therefore, we would like to know what other organizations are doing.
If you wouldn't mind, could you tell me the name of your company, and also who generates the procedures, work instructions, and forms in your company.
Is it:
A- Quality (Engineering) developing/custodian for all documents, regardless of department (Purchasing, Manufacturing, Inv. Cont'l, Customer Serv., Engineering, etc.
B- Individual department developing/custodian for all documents pertaining to department. Afterwards they are submitted to Quality for review & approval against requirements.
C- Engineering developing all documents, regardless of department (Purchasing, Manufacturing, Inv. Cont'l, Customer Serv., Engineering, etc. Afterwards they are submitted to Quality for review & approval against requirements.
D- A variation of any of the above.
I would appreciate any comments above and beyond my basic question(s), but mostly we would like to mirror what successful companies (our organizations) have done.
TIA,
Rudy Bakker