Review of the Quality Policy for effectiveness?

Gman2

Involved - Posts
#1
We got hit on this at our last audit and have to solve this isue by November.
How do you interperate this?
It sounds simple but would they really ask us to change the policy if it's not fitting? And how would they determine that?
I know WE should determine that but, like most policy's our is more like a misson statement. And it's pretty broad based and notes attention to customer requirments and providing a quality product. It's actually pretty good.
So what do we do in the meeting that they are looking for?
Just state in the minuets every quarter "the QP was reviewed and YEP, customers are STILL our focus and so is producing a quality product"?
Seems kind of silly every meeting. I undestand if you do find that your QP is lacking and you decide to change it, but how often is that going to happen?
I mean, how many company's are going to re-order new signs and stationary and banners every quarter??

G.
 
Elsmar Forum Sponsor
#2
Hi G,

Well.. Nobody can force you to update your policy every so often. You do have to review it to ascertain continued suitability, though (ISO9001:2000, 5.3e). How often? As often as it takes.

I suppose one sentence in the MR minutes would do the trick: "Policy reviewed and found to be up to date" or something to that effect. Providing it really is of course...

/Claes
 

Randy

Super Moderator
#3
Gman2 said:
We got hit on this at our last audit and have to solve this isue by November.
How do you interperate this?
It sounds simple but would they really ask us to change the policy if it's not fitting? And how would they determine that?
I know WE should determine that but, like most policy's our is more like a misson statement. And it's pretty broad based and notes attention to customer requirments and providing a quality product. It's actually pretty good.
So what do we do in the meeting that they are looking for?
Just state in the minuets every quarter "the QP was reviewed and YEP, customers are STILL our focus and so is producing a quality product"?
Seems kind of silly every meeting. I undestand if you do find that your QP is lacking and you decide to change it, but how often is that going to happen?
I mean, how many company's are going to re-order new signs and stationary and banners every quarter??

G.
1st....everything you state in your policy is auditable, so therefore you need to be able to show that you are in fact abiding by it.

2nd.....your policy is you policy and your mission statement is your mission statement, hopefully you don't have one of those things that is 2 pages long and reads like Beowolf. Your policy should be short, specific and easily understood.

3rd...the policy belongs to top management, make it part of the management review
 
S

SteelWoman

#4
gman, I agree it seems silly, but I do insert a statement in our minutes that we reviewed it and did/did not find anything that needed changing or updating. That said, we are in a weird situation right now - all our divisions are in process of transitioning to TS, and someone at corporate level decided ALL our quality policy statements should be the SAME - so we have one now that addresses all the "shalls" and such in the standard, and is just vague enough to pass muster for an audit, but isn't really tailored to our operation. Problem is, our MRT can review it all day long and find things wrong with it all day long and it doesn't matter - corp said we use it, so we use it.

aaarrghh.
 
P

Paula R

#5
Gman

I review my system for effectiveness monthly in our quality meeting. We review Nonconformances, Corrective Actions, and Supplier Corrective Actions to close them for the month.. then the next meeting we review them again for effectiveness to see if the issue has happened again. If we feel it has not been enough time or the product line has not ran we leave it open.

Overview of quarterly activities with different areas are another way of looking at things for effectiveness.

Paula
 

howste

Thaumaturge
Super Moderator
#6
My usual approach is to have a yes/no check box on a management review agenda form. If it's OK, check the "no changes necessary" box. If it needs changing, check the yes box and describe what needs to be done.

BTW, the standard doesn't require a review of the policy for effectiveness, it requires review for continuing suitability...
 
Thread starter Similar threads Forum Replies Date
M New Quality Policy for ISO 9001:2015 - Please Review ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
M Quality Policy Draft - Please review Misc. Quality Assurance and Business Systems Related Topics 24
N Please review this Quality Policy ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
N Please review my Quality Policy ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
Z Quality Policy Review needed Document Control Systems, Procedures, Forms and Templates 7
D Is it mandatory to include review in the quality policy? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
A Our Quality Policy and Objectives - Please review and comment ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
Q Please Review My Quality Policy IATF 16949 - Automotive Quality Systems Standard 9
RoxaneB ISO 9001:2000 QMS Quality Policy Review ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
E Please Review our Quality Policy Statement for content and compliance ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
V Quality review Meeting with Customer for complaints we received Customer Complaints 6
F Process Review - What is the ISO requirement for reviewing SOPs and quality documentation? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
M Medical Device News FDA News - 06-09-18 - FDA - Quality in 510(k) "Quik" Review Program Pilot Other US Medical Device Regulations 0
W Can 2 different sites under different Quality System have a common management review? ISO 13485:2016 - Medical Device Quality Management Systems 4
S What defines Top Management after a Merger? Quality Management Review (9.3.1) Management Review Meetings and related Processes 1
S Corporate Quality Manager keeping me out of the Management Review Meeting Management Review Meetings and related Processes 28
S Quality Assurance Manager involvement in Management Review AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 11
L Review my Quality Manual ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 20
A Are all In-Process Quality Records required in final QA Batch Record Review. 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 9
insect warfare Please Review my Quality Manual Draft Quality Management System (QMS) Manuals 11
V Document Review Requirements for SQF 2000 (Safe Quality Food Standard) Various Other Specifications, Standards, and related Requirements 3
K Project quality review questionnaire example Document Control Systems, Procedures, Forms and Templates 2
B Changes that could effect the Quality Management System - Management Review ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
F Review of a Quality/Procedures Manual for a Ministry in Kuwait Quality Manager and Management Related Issues 8
T Periodic Quality Manual and Procedure Review Requirements General Auditing Discussions 5
J Preparing a Quality Management Review Report Quality Manager and Management Related Issues 4
T Sunday Business Systems, Quality Database Review Quality Assurance and Compliance Software Tools and Solutions 3
Q Quality Objectives - Review and Update Inspection, Prints (Drawings), Testing, Sampling and Related Topics 4
T Quality Metrics Report for the Management Review Meeting Document Control Systems, Procedures, Forms and Templates 16
M Cost of Quality - Is it good or bad and why - Critical Review Research Philosophy, Gurus, Innovation and Evolution 28
J Quality Objective Measureables - Please Review ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
A The Best Way to Quickly Review the Quality Situation Quality Manager and Management Related Issues 40
H Review and Approval in Quality Records? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
N What to include in Code Awareness Presentation to get Quality Code Review Inspection, Prints (Drawings), Testing, Sampling and Related Topics 2
S Review Quality Value of a company against its Effectiveness and how? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
L Quality PPM (parts per million) Tracking - Stats for our Management Review Meeting Benchmarking 8
Q COQ (Cost of Quality) - Would someone review this doc and offer feedback? Benchmarking 10
D Review of Quality Control Plan requested ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
N QSM (Quality Systems Manual) review. Divide and Conquer! Quality Management System (QMS) Manuals 15
A Defined intervals for review of quality system documents? Document Control Systems, Procedures, Forms and Templates 13
C Complete ISO idiot on a steep learning curve - Quality Manual Review appreciated ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
O ISO 9001 Quality Systems Manual (QSM) advice - Please review Quality Management System (QMS) Manuals 8
S Quality Manual Review - Should the manual link all procedures Quality Management System (QMS) Manuals 5
J Quality Manual Review and Approval - For each & every page? Quality Management System (QMS) Manuals 12
Q Review of Documents in your Quality System - Frequency of Review Document Control Systems, Procedures, Forms and Templates 13
Q Signature on Management Review Minutes - Quality Records ISO 13485:2016 - Medical Device Quality Management Systems 5
M Quality Manual - please review Quality Management System (QMS) Manuals 6
H Please Review my Quality Manual (short manual) Quality Management System (QMS) Manuals 7
H Please Review my High Level QM (Quality Management) Process Map Process Maps, Process Mapping and Turtle Diagrams 57
J Re: Review my ISO 9001:2000 Quality Manual - Radio Broadcaster (Latvia) Quality Management System (QMS) Manuals 15

Similar threads

Top Bottom