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Hello Quality partners, need your wise advice and opinion:
Our steel suppliers are RoHS compliant and have provided to us each a letter of Certificate of Conformance stating "this letter is intended to be a certificate of compliance for material that is supplied meeting standards for RoHS compliance. Based on information from the producing mill in the MSDS reports and the chemical composition of the material, there is a 0% concentration of the following elements: Cr+6, Pb, Hg, Cd."
Now we have a customer that still wants our company to send samples of our steel for testing to a laboratory for further analysis which is very expensive. I believe this is redundand and not needed because our steel suppliers are already ensuring to us with their COC's about RoHS compliance, any issues of nonconpliance could be traced back to the steel suppliers.
Our customers are really pushing for this extra testing, I am trying to find a persuasive argument to convince them to change their mind and accept our COC's. What are your opinions?
Thanks in advance you quality partners..
Our steel suppliers are RoHS compliant and have provided to us each a letter of Certificate of Conformance stating "this letter is intended to be a certificate of compliance for material that is supplied meeting standards for RoHS compliance. Based on information from the producing mill in the MSDS reports and the chemical composition of the material, there is a 0% concentration of the following elements: Cr+6, Pb, Hg, Cd."
Now we have a customer that still wants our company to send samples of our steel for testing to a laboratory for further analysis which is very expensive. I believe this is redundand and not needed because our steel suppliers are already ensuring to us with their COC's about RoHS compliance, any issues of nonconpliance could be traced back to the steel suppliers.
Our customers are really pushing for this extra testing, I am trying to find a persuasive argument to convince them to change their mind and accept our COC's. What are your opinions?
Thanks in advance you quality partners..
