B
Paul Vragel's explanation of the various finance terms is a very good summary. I agree a basic finance book will give more detail.
I have never seen the utility gain calculation. It may sound very scientific until you get to
Defining what job performance is and how it directly correlates to training is very subjective. If all else was equal for the workers, the job etc. then maybe you could determine the effect of the training but the problem is that there are too many other factors that can effect performance. In addition, it ignores the huge effect of management on the process and its outcome.
Bill Pflanz
I have never seen the utility gain calculation. It may sound very scientific until you get to
dt = the difference in job performance between the average trained and the average untrained in std deviation units.
Bill Pflanz