There's a finding related to uncontrolled forms that were found in manufacturing during an audit. The real answer to why they were there is that the supervisors on the team let them use the forms. The supervisors had been through document training but no document audit had been performed in that area. A new process is in place now to perform work area audits, but it had not been in place when the documents were created. It's hard to write a good root cause analysis for something that was just "missed." Especially for an external auditor. Any tips?