Root Cause Determination Training for Production Managers

J Allen

Involved In Discussions
#1
I have been asked to train production managers on how to perform root cause/corrective action for manufacturing defects.
I know about creating a team and identifying the problem but in our case, we our a small company and the team may consist of one person (the responsible Department Manager) to do the investigation. I plan to show several tools including 5 why, fishbone, brainstorming. But what other methods might be used?
I could sure use some help with practical examples.
If anyone has ideas, I would appreciate your help.
 
Elsmar Forum Sponsor
L

Leebridge

#5
A3 process works well.

See page 6 for a good visual: diylean.com has a good example presentation.

good luck,

Lee
 

Big Jim

Super Moderator
#7
You may find this guidance from ANAB to be very useful:

DEAD LINK REMOVED

Keep in mind that the audience is different. This is how ANAB expects Certification Bodies to respond to nonconformances that ANAB finds when ANAB audits Certification Bodies.

The principles are the same, and this is one of the most concise treatments on how to answer nonconformances and applies to corrective actions as well.
 
Last edited by a moderator:
Thread starter Similar threads Forum Replies Date
S Root Cause Determination of Epoxy Encapsulated Electronics Modules Nonconformance and Corrective Action 8
L Determination of Root Cause for Preventive Actions Problem Solving, Root Cause Fault and Failure Analysis 41
Lee Taylor Indentifying human error as a root cause Human Factors and Ergonomics in Engineering 33
K HR concerns with listing human factors as root cause Problem Solving, Root Cause Fault and Failure Analysis 11
qualprod What is exactly the root cause? Nonconformance and Corrective Action 9
M Test failure Root cause not found Customer Complaints 10
Tagin You're Gonna Need a Bigger Root Cause Coffee Break and Water Cooler Discussions 12
Q IATF audit - Root Cause Analysis results IATF 16949 - Automotive Quality Systems Standard 5
qualprod D5 of 8D clarification, how to verify root cause Problem Solving, Root Cause Fault and Failure Analysis 26
T Tactics for Root Cause Analysis Problem Solving, Root Cause Fault and Failure Analysis 4
W Misinterpretation of requirement acceptable as root cause? Problem Solving, Root Cause Fault and Failure Analysis 19
T Root Cause Failure Analysis - Not following Customer packaging Specification Problem Solving, Root Cause Fault and Failure Analysis 9
D Root Cause for Missed Audits Misc. Quality Assurance and Business Systems Related Topics 1
qualprod Always one root cause? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 35
I Root Cause Analysis as Training ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
F Struggling with a root cause analysis - Customer Returns - Escape issue Problem Solving, Root Cause Fault and Failure Analysis 15
G Working on a Root Cause Problem Solving, Root Cause Fault and Failure Analysis 11
I Root Cause Analysis when someone simply stops performing a task? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
C Neglect or legitimate deferral? Is excessive workload or lack of resources in a department or a team a valid root cause for a non-conformance? Problem Solving, Root Cause Fault and Failure Analysis 12
E CAR (Corrective Action Report) with questionable Root Cause ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 16
S Root cause analysis - The system of developing a work instruction is not effective Problem Solving, Root Cause Fault and Failure Analysis 1
I What if your root cause analysis is -- they just didn't do it?" Nonconformance and Corrective Action 3
Ed Panek Root Cause CAPAs from internal audit ISO 13485:2016 - Medical Device Quality Management Systems 16
A Interesting Discussion Human Factors as Root Cause AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 13
D Root Cause on Non-Conformity Against Quality Manual Problem Solving, Root Cause Fault and Failure Analysis 9
A CAR from 3rd party AS9100D auditor - Root cause dilemma AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 45
P Examples of Nonconformance, Corrective Action Requests, and Root Cause Analysis Nonconformance and Corrective Action 2
Q Loss of Personnel - Root Cause Analysis ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
P Root Cause for a Process Validation Batch Failure 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 2
H How to define Root Cause when some points are out of control chart Statistical Analysis Tools, Techniques and SPC 6
K What is supposed to happen when a CA cannot be closed out or the root cause... General Auditing Discussions 1
T Human Error vs Technique Root Cause (Categories) Human Factors and Ergonomics in Engineering 9
Q Several Nonconformances with same Root Cause with just one CA ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 15
D Customer Audit - Root Cause Help - ISO 9001:2008 Cl. 7.5.3 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
Q Risk Tools in ISO 31010 - Root Cause Analysis vs. Cause-and-effect Analysis ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
E Root Cause Analysis - Is Insufficient Understanding an acceptable Root Cause? General Auditing Discussions 9
N Root Cause Challenge: The guy at the top ... Problem Solving, Root Cause Fault and Failure Analysis 4
V Root Cause help needed - Sheet metal breaking at press Problem Solving, Root Cause Fault and Failure Analysis 9
W Root Cause Analysis Requirements per TS 16949:2009 Problem Solving, Root Cause Fault and Failure Analysis 8
S Preparing a Root Cause Report - Possible Root Causes Document Control Systems, Procedures, Forms and Templates 11
J Required on-site training on writing deviations & root-cause analysis Training - Internal, External, Online and Distance Learning 3
P Is it a rule to fill in all the 5 why in order to get the actual root cause? Quality Tools, Improvement and Analysis 5
D Root Cause Analysis done on the wrong observation Problem Solving, Root Cause Fault and Failure Analysis 9
H Root Cause Corrective Action Examples Nonconformance and Corrective Action 4
I What's special about your RCAs (Root Cause Analysis)? Problem Solving, Root Cause Fault and Failure Analysis 11
R Root Cause for "Simple" External Audit Findings ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
U Root Cause for a Form not having all info (traceability standard and the gage number) Problem Solving, Root Cause Fault and Failure Analysis 14
K Quality Manual Problem Root Cause Analysis Nonconformance and Corrective Action 8
E Using Facebook to discuss Root Cause Analysis (8D) ! Nonconformance and Corrective Action 3
C Must we identify steps taken to identify the Root Cause of a failure Nonconformance and Corrective Action 15

Similar threads

Top Bottom