I have been asked to train production managers on how to perform root cause/corrective action for manufacturing defects.
I know about creating a team and identifying the problem but in our case, we our a small company and the team may consist of one person (the responsible Department Manager) to do the investigation. I plan to show several tools including 5 why, fishbone, brainstorming. But what other methods might be used?
I could sure use some help with practical examples.
If anyone has ideas, I would appreciate your help.
I know about creating a team and identifying the problem but in our case, we our a small company and the team may consist of one person (the responsible Department Manager) to do the investigation. I plan to show several tools including 5 why, fishbone, brainstorming. But what other methods might be used?
I could sure use some help with practical examples.
If anyone has ideas, I would appreciate your help.