Hello all,
we are having some heated discussion internally ....
Is Run and Rate mandatory in automotive industry if is not required by the customer?
Let say, that our customer does not request a Run and Rate to be performed, do we need to do it anyway?
We had a preliminary audit from customer X who wanted to see a Run and Rate performed on customer Y's product. Since customer Y did not request a Run and Rate, we did not have one, but customer X defined this as non-conformity.
Thanks!
we are having some heated discussion internally ....
Is Run and Rate mandatory in automotive industry if is not required by the customer?
Let say, that our customer does not request a Run and Rate to be performed, do we need to do it anyway?
We had a preliminary audit from customer X who wanted to see a Run and Rate performed on customer Y's product. Since customer Y did not request a Run and Rate, we did not have one, but customer X defined this as non-conformity.
Thanks!