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Ursula_D
We are a medium sized company and produce bulk materials via batch production on demand of the customer. It's always the same workflow: production -preparation, -mixing, -nuancing , quality control ( 100% inspection), filling and dispatch. At the moment we are discussing a quality assurance agreement, in which the customers wants to make run & rate obligatory for us. We understand run & rate as a tool for proving, that a production line can produce the quantity of the parts, requested by the customer. We perform feasibility studies when the volume of the orders exceed normal batch sizes, but this seems not enough for the customer. Your comments would be highly appreciated. Thank you