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Same parts but new customer - What will the auditor ask me?

G

Graciel

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#1
#1
Hi,

at the company I work for, we´ll sell same parts but for new customer.
What an IATF auditor would ask me this year? besides PPAP package for example.
Also, there are 3 new parts only for this new customers, but the majority are parts that we already produce.
 
QMS for Medical Device Companies
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John C. Abnet

John C. Abnet

Teacher, sensei, kennari
#2
#2
Good day @Graciel ;
Nothing "different" or special. Obviously you will need to fulfill all customer requirements and any/all APQP activity. There is no special delineation/requirement for "same part new customer".

More importantly, what does YOUR organization need to do to ensure that it understands and is meeting requirements? What are the risks with a new customer? Is the packaging unique for the new customer? What risk is associated with different labeling? ...different shipping/logistics? What are YOUR organization's requirements for delivering to a new customer? Think beyond the standard to what directly impacts you, your customer, and the risks associated.

Hope this helps.
Be well.
 
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