On 8/22/02 9:57 AM, Califano, Dina wrote:
Marc,
I tried to post a question on the auditing forum, but I did not yet recieve the e-mail required to complete the registration process.
I was wondering if you could answer this question for me.
I was wondering what the industry standard is for percentage audited when performing a quality audit. The departments that I will be auditing, currently have their own staff (a no-no) performing their own audit on 2% of the work processed. The average payments processed for this department is 1900 a week. Is auditing 2% of these enough?
Marc,
I tried to post a question on the auditing forum, but I did not yet recieve the e-mail required to complete the registration process.
I was wondering if you could answer this question for me.
I was wondering what the industry standard is for percentage audited when performing a quality audit. The departments that I will be auditing, currently have their own staff (a no-no) performing their own audit on 2% of the work processed. The average payments processed for this department is 1900 a week. Is auditing 2% of these enough?
I think this has been discussed before but I couldn't find the thread in a search.