I am gathering opinions... How do you schedule jobs through a fast paced sheet metal job shop, (mills, lasers, break press, welders, etc.)? When we receive a customer order it then goes to the shop floor with the drawings and estimated labor/machine hours to bill the customer and that all works out great. When it is done it gets shipped to the customer. We have no computer system for tracking the orders so when the customer calls checking on a late order, it is hard to not only find the order but guesstimate when it will be done, and we have alot of late orders. I am putting together several options to fix this problem, any suggestions would be greatly appreciated.