Scope and Purpose - For some reason cannot seem to write anything - ISO 9001 - 7.2.2

[tomjess]

I am trying to write the scope and purpose for 7.2.2 and for some reason cannot seem to write anything of sense.

Can anyone help on this, any examples will be really great.

Thanks in advance

 

[Russ Kochis]

Tomjess,
This is the 1994 contract review requirements. If you are registered to 1994, you might look at the scope and purpose stated in that procedure.
The purpose of the clause is to ensure that the organization understands and can meet (deliver to) the customer requirements.
The scope could very depending on how you handle your contract. This would definitely include the sale department. In your organization, who gets involved in the contract phase? This could include production control/scheduling, engineering or even the production area. In service industries, this could include customer services, sales staff, and even marketing. When in doubt, you can use the old stand-by, “This procedure is applicable to all functions (and facilities) within XYZ, Inc.”
I hope this helped.
Russ K.

 

[Osman]

Re: 7.2.2 Scope and Purpose - For some reason cannot seem to write anything

Hi:
the cluse (7.2.2) related to Sale.

 

[Marc]

Re: Scope and Purpose - ISO 9001 Clause 7.2.2

Hi:
the cluse (7.2.2) related to Sale.

I'm not sure what you mean - Are you looking for a Purpose and Scope for a Sales Company?

 

[RoxaneB]

Re: Scope and Purpose - ISO 9001 Clause 7.2.2

I'm not sure what you mean - Are you looking for a Purpose and Scope for a Sales Company?

I thought he meant that we couldn't write anything because Sales is just indescribeable.

 

[Ederie - 2007]

Generic
To establish the process for the collection of information prior to the acceptance of an order, and to ensure that customer requirements are adequately defined, documented and understood.

DUH - I just looked at the OP's date

 

[RoxaneB]

Generic
To establish the process for the collection of information prior to the acceptance of an order, and to ensure that customer requirements are adequately defined, documented and understood.

DUH - I just looked at the OP's date

No worries...someone else might benefit from this thread...or expand upon it...

 

[Greg B]

I am trying to write the scope and purpose for 7.2.2 and for some reason cannot seem to write anything of sense.

Can anyone help on this, any examples will be really great.

Thanks in advance

tomjess,

Let me first say that I NEVER write a 'Scope and Purpose'...IMHO, they are of NO use whatsoever and the only reason people have ever used them is because that is the way the STANDARD is written.

In 7.2.2 (we don't actually have a 7.2.2 it is grouped under our products heading in our Quality Manual) We discuss our specifications and how these are reviewed and updated. As part of our normal procedures and work instructions we have processes in place to check and confirm orders, discuss/approve if we can a fulfill them and we systems in place to change orders and specifications as per customer requests. We do not detail all of this in our Quality Manual. If the auditor wants to know how we comply we show them...we don't want to make it too easy for them

 

[favqty]

tomjess,

Let me first say that I NEVER write a 'Scope and Purpose'...IMHO, they are of NO use whatsoever and the only reason people have ever used them is because that is the way the STANDARD is written.

In 7.2.2 (we don't actually have a 7.2.2 it is grouped under our products heading in our Quality Manual) We discuss our specifications and how these are reviewed and updated. As part of our normal procedures and work instructions we have processes in place to check and confirm orders, discuss/approve if we can a fulfill them and we systems in place to change orders and specifications as per customer requests. We do not detail all of this in our Quality Manual. If the auditor wants to know how we comply we show them...we don't want to make it too easy for them

Tomjess,
Be careful, GregB have a point here. ISO 9001:2000 just ask for 6 Documented procedures plus a Quality Manual as a writen documents.
Quality Manual (4.2.2)
Control of documents (4.2.3)
Control of records (4.2.4)
Internal Audit (8.2.2)
Control of nonconforming product (8.3)
Corrective action (8.5.2)
Preventive action (8.5.3)

This new approach allow the organizations to make QMS more smart, friendly and easy to deployed throughout all levels. Do not atart to make procedures for each single requierement. It is not necessary.

Have a good one!!