Section 6.2.2.4 - Employee Motivation and Empowerment

K

Kerry

#1
Section 6.2.2.4 Employee motivation and empowerment, states that "the organization shall have a process to motivate employees to achieve quality objectives, to make continual improvements, and to create an environment to promote innovation."

We have an employee suggestion program, which we promote heavily and which pays out on suggestions that are implemented. We also have profit sharing. I think both of these things encourage continual improvement and innovation. But, I'm concerned that this may not be enough. Has anyone seen any systems in place to address this requirement?
 
Elsmar Forum Sponsor
A
#3
Gpanter, I think this is of second edition (draft) of TS, In our organization we use a Club of ideas that achievement of continous improvement, and some of them are about innovations.
We also have a trainning program in the year to promote the quality concepts, policy and objetives and also use the Balance Scorecard like a way to measure the effectivness of those programs.
Regards
Arte
 
K

Kerry

#4
Sorry - Arte was right. That is from the final draft of TS16949 and not from ISO9001:2000.

Does anyone actually have a system in place to assess current levels of employee satisfaction? Is that necessary, or am I reading too much into this?
 
A
#5
Hi kerry, in our organization we use an anual survey, I don't know how i write in english but is like " Organizational Weather" if you need a copy a send you (is in spanish languaje), this survey assesment the objective, policy and other topics related with our QMS.
Regards
Arte:thedeal:
 

Randy

Super Moderator
#6
Motivation is kind of an ambiguous term. Motavated to work, stay, be nice, cooperate, etc...

The key to motivation is to keep employees stimulated (throw ice water on them, put their feet to the fire?), show an interest in them (scan their Email and web visits?), provide them intellectual activity (create new rules, thou shalt's and thou shalt not's?), earn their trust (use ifo from open door policy to burn the snitchers and snitchee's?) and keep them interested (new management scheme of the month?).

You want to know about motivation? Call some companies of 1,000 employees or better that have an employee retention rate of at least 98%, and employees with over 40 years of service. Find out what they do to motivate. That kind of company exists. I know because I'm consulting to one right now.

:bigwave:
 

Kevin Mader

One of THE Original Covers!
Staff member
Admin
#7
Kerry,

You may want to do a search on Motivation. There is a ton of stuff here that migh help you understand what motivation is, and, is not.

Motivation is intrinsic. Only the individual can create motivation. The best management can do is to provide an environment where Motivation can flourish.

My thinking, if you learn more about motivation, you will figure out ways to detect whether motivation is there or not. Randy's comments are sadly true, but understand, throwing Ice Water creates Movement, not Motivation. I feel this distinction must be made.

Please read Fredrick Herzberg's paper "One more time: How do you motivate employees?" that you can find on the Internet in a few locations. It is worth your while.

Regards,

Kevin
 
A
#8
Kevin i think that other people can influence strongly into other to motivate, for this reason exist lidership in the word. I agree with you that the Mangement shall create the "rigth" enviromental, but the other important part is that the management should be like they speak. It is like "lidership by example"
Ragards Arte:thedeal:
 

Kevin Mader

One of THE Original Covers!
Staff member
Admin
#9
Arte,

You are correct regarding folks in Leadership roles inspiring folks to find the motivation in themselves. Leadership by example - is there another way? Hopefully, leaders can create the right environments, share a strong vision, and create the following necessary to make change happen.

Regards,

Kevin
 

gpainter

Quite Involved in Discussions
#10
In order for an organization to achieve it's goals, it is very important for management to understand motivation and the factors that affect motivation. It has been said "for every negative there has to be 100 positives to make up. Most organizations are deep in the hole.
 
Last edited:
Thread starter Similar threads Forum Replies Date
B Employee Handbook in ISO 9001:2015 Section 7 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 19
L AS9100 Section 8.4.2 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
T 211, subpart B, section 211.22 as it applies to pharma printing Pharmaceuticals (21 CFR Part 210, 21 CFR Part 211 and related Regulations) 3
J Drawing Example Request: Inspection Section Plane of Aluminum Casting Inspection, Prints (Drawings), Testing, Sampling and Related Topics 1
M Annex X section I.I d of Directive 93/42/EEC EU Medical Device Regulations 3
lanley liao How to understand and master the requirements of each section in API monogram product. Oil and Gas Industry Standards and Regulations 5
lanley liao How to understand correctly the section of 5.11 MOC in API Spec Q1? Oil and Gas Industry Standards and Regulations 3
M SOPs - Reference Documents Section Document Control Systems, Procedures, Forms and Templates 4
Ed Panek ISO 13485:2016 Section 5.5.3 ISO 13485:2016 - Medical Device Quality Management Systems 3
DuncanGibbons Section 8.3 relevant for design organisations AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
K Should APQP/PPAP has its own section in a QM? Quality Management System (QMS) Manuals 1
N Nadcap AC7101/2 Rev. E Section 3.2 - Nonconformance AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
Q Process: Knowledge Section 7.1.6 of ISO 9001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
K Section 13.6 Annex 1 MDD 93/42/EEC for Glove EU Medical Device Regulations 0
R IEC 60601-1 - Power Supply Cords (Section 8.11.3.1) IEC 60601 - Medical Electrical Equipment Safety Standards Series 2
M Quality Manual - Where does Revision History Section go? Document Control Systems, Procedures, Forms and Templates 8
R [ASK] API Q1 Ninth Edition, Section 5.4.5 Oil and Gas Industry Standards and Regulations 4
K What to include in SOP Definitions section Document Control Systems, Procedures, Forms and Templates 3
K Why 'FD&C act section number' and 'section number' in the title of the act are different? US Food and Drug Administration (FDA) 7
M API Spec. Q1, 8th Ed. Section 7.5.2 vs. Q1, 9th Ed. Section 5.7.1.5 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 0
A 21 CFR part 11 - section 11.100 - Electronic Signature Certification Other US Medical Device Regulations 6
K IPC-610 Section 10.4.2.2 clarification - Distance to be measured Various Other Specifications, Standards, and related Requirements 0
B FDA-Medical Device Reporting (MDR )procedure compliant with 21CFR section 803 US Food and Drug Administration (FDA) 0
I ISO 9001:2015 Section 9.3.2 C1 "customer satisfaction and feedback from relevant interested parties" ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
E Equipment Qualification - IQ/OQ per ISO 13485:2016 section 7.5.6 Process validation ISO 13485:2016 - Medical Device Quality Management Systems 7
K ISO 13485 section 5.3 Quality Policy - No framework for establishing and reviewing quality objectives ISO 13485:2016 - Medical Device Quality Management Systems 2
D Monitoring and measuring resources - Example of how section ISO 9001 7.1.5 would apply to a manufacture of software ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
M Informational US FDA Draft Guidance – Providing Regulatory Submissions for Medical Devices in Electronic Format – Submissions Under Section 745A(b) of the Federal F Medical Device and FDA Regulations and Standards News 0
dgrainger MHRA - Creation of new UK Responsible Person section with added content. Medical Device and FDA Regulations and Standards News 0
A EU MDR Annex I section 11.3 - Medical Devices labelled as having a specific microbial state EU Medical Device Regulations 7
B ISO 50001 Interpretation of section 3.3.9 (Outsourcing) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
C IATF 16949:2016 Section 8.5.1.2 item d) accessible for use at the designated work area(s) IATF 16949 - Automotive Quality Systems Standard 5
W Tying the need for Demand Planning to a section of AS9100/9110 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
J ISO 13485:2016 Section 6.2 - Documenting the process for establishing competence ISO 13485:2016 - Medical Device Quality Management Systems 6
M AS9100d (section 7.1.3) example of compliance in machine shop environment. AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
L AS9102 Form 1 Section 13 Detail or Assembly Question AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
eternal_atlas Section 7.8.4 Specific requirements for calibration certificates ISO 17025 related Discussions 2
T MDR on Good Laboratory Practice (GLP) - Pg 110, section 6.1 (b) EU Medical Device Regulations 1
M ASTM A6 Material Standard - Section Nominal Sizes Manufacturing and Related Processes 1
J Purpose of Reference Section in SOPs Document Control Systems, Procedures, Forms and Templates 6
T Relevant internal and external communication - ISO 9001:2015 section 7.4 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
Y IEC 62304 Section 4.3(a) - 100% probability of failure IEC 62304 - Medical Device Software Life Cycle Processes 3
C AIAG's IATF 16949 section 7.1.5.1.1 - Torque MSA Requirement Gage R&R (GR&R) and MSA (Measurement Systems Analysis) 10
C Applicability of ISO 9001:2015 Section 8.5 - Engineering company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
H Documented processes required by IATF 16949 section 4.4.1 IATF 16949 - Automotive Quality Systems Standard 1
L AS9100D Requirements vis-a-vis Section 8.5.1.3 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
Q ISO 9001, section 4.3 Determining the scope of our QMS ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
Ajit Basrur Looking for examples of "User Training" - ISO 13485 section 7.2.1 d) ISO 13485:2016 - Medical Device Quality Management Systems 6
Q NADCAP NDT (specifically RT) - Checklist AC7114 Rev. K, section 8.1.3 AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 6
M Medical Device Accessories - Health Canada - CMDR Section 21 Canada Medical Device Regulations 1

Similar threads

Top Bottom