Self Motivation - How to keep it when overwhelmed with problems?

P

pearson114

#1
Not sure if this is the right area to post this, but I was wondering how other people motivate themselves.

I have previously been able to motivate myself relatively easily and strive for success and results, however I'm just 6 months into my new role and a lot of things are starting to bother me, and to be honest, I've lost all motivation!

To give a brief insight, I was sold the job incorrectly - the company is currently confused into what market they want to supply and it's impossible to set one particular set of standards throughout the business.

I was originally told I would be in complete charge of Quality. I have a good quality background, qualifications to back this up and excellent experience in a few highly regulated industries. I was appointed, however, and then was informed that I will be working under the Operations Manager, who in all honesty knows absolutely nothing about Quality.

In addition, I have so much work on that it's all getting piled up, and there's 'no money in the pot' for additional sets of hands. We are three companies under one site, I am the Quality Rep for each. I have to deal with large numbers of NCRs, and I'm supposed to be re-writing the entire QMS for each, as this is currently poor, and there's just no time to put improvements in place.

I find self fire fighting day after day, but just to provide credit notes to chasing customers, and not being able to follow through with effective corrective actions.

So much stuff to do... not sure where to start!

Apologies for the moaning, it just sometimes helps to get it off your chest.
 
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Randy

Super Moderator
#2
Re: Self Motivation

Go to your boss and ask ...

"What do you want done 1st and what do you want done last?"

"How do YOU want it to look when it is done?"

"What do YOU want me to totally ignore?"


Put the monkey on somebody elses back, be a good soldier and do as ordered.

The choice is to try to do 1 thing well or try to do 100 things crappy.
 

Jim Wynne

Staff member
Admin
#3
Re: Self Motivation

Go to your boss and ask ...

"What do you want done 1st and what do you want done last?"

"How do YOU want it to look when it is done?"

"What do YOU want me to totally ignore?"


Put the monkey on somebody elses back, be a good soldier and do as ordered.

The choice is to try to do 1 thing well or try to do 100 things crappy.
I think this is a good strategy--give your boss a list of things you need to do, the time needed for each, and let him prioritize it. It's not a sure-fire solution, though, as you might get an answer like this.

I've told the story here before about being in a similar situation and going to my boss for prioritization and trying to make him understand the concept of hours in the day, and his "solution" was to send me to a time-management class.
 

harry

Super Moderator
#4
Apologies for the moaning, it just sometimes helps to get it off your chest.
Motivation is one thing and preventing the build up of pressure (usually negative) is another. Over here, we are pleased to lend you our ears if that helps your venting. When the load gets off your chest, you should be able to rationalized better and that should go a long way in helping you to resolve problems at hand.
 

Wes Bucey

Prophet of Profit
#5
Not sure if this is the right area to post this, but I was wondering how other people motivate themselves.

<SNIP>(rant - doesn't address the issues)
I was originally told I would be in complete charge of Quality. I have a good quality background, qualifications to back this up and excellent experience in a few highly regulated industries. I was appointed, however, and then was informed that I will be working under the Operations Manager, who in all honesty knows absolutely nothing about Quality.
Time to educate and create an ally by helping him understand Quality helps things run more efficiently.
In addition, I have so much work on that it's all getting piled up, and there's 'no money in the pot' for additional sets of hands. We are three companies under one site, I am the Quality Rep for each. I have to deal with large numbers of NCRs,
Who generates these? Is there a common thread? What, exactly, does "deal with" mean?
and I'm supposed to be re-writing the entire QMS for each, as this is currently poor, and there's just no time to put improvements in place.
Start with "cherry picking" - this is definitely where you MUST prioritize.

I find self fire fighting day after day, but just to provide credit notes to chasing customers, and not being able to follow through with effective corrective actions.
I'm not following this. Can you elucidate with some details?
So much stuff to do... not sure where to start!
This is the situation in a nutshell - you have a wonderful opportunity to set your own priorities and you are abdicating!

Apologies for the moaning, it just sometimes helps to get it off your chest.
Randy & Jim have suggested strategies that "sometimes" work, but depend on having a receptive boss. I get the impression the boss in this case is NOT going to be receptive.

This means you have to set your own priorities and educate/charm/coerce others into working within those priorities.

Reorganizing helter skelter organizations is what consultants such as I and many others do on a day to day basis.

My gramps once told me an interesting definition or difference in definitions between professional and gifted amateur:
A gifted amateur does a good job because he loves what he's doing.
A professional does a good job every time whether he loves it or likes it on any particular day.

The amateur can stop when he wants. A professional doesn't stop until the job is done.
 
Last edited by a moderator:
P

pearson114

#6
Thanks Wes, and everyone else for your responses.

Wes:

In terms of educating and creating an ally, he's always 'too busy' with production issues - he asks me to put it in an e-mail and I'll usually receive a half-hearted email back at 10pm.

NCRs (complaints) are usually generated by Sales, and forwarded to me to investigate and implement corrective/preventative actions. The issue is that there is never time to follow through with the implementation of the actions. I have to authorise the value of credit issued to the customer and send to our accounts departments.

I agree with the cherry picking, but many of our processes interweave, and I can't go live with a new Quality Manual which references all the new procedures, and new procedures which reference others within the business processes until the others are done etc.

With the fire-fighting reference, I find myself spending so much time on trying to answer customers about problems that have occurred, that there is so little time in the day to try and prevent them happening in the first place.

An extra pair of hands on board would practically eradicate the problems, (except for the conflicting Manager issue) - but as I said I've been told this is not going to happen.
 

Jim Wynne

Staff member
Admin
#7
Time to educate and create an ally by helping him understand Quality helps things run more efficiently.Who generates these? Is there a common thread? What, exactly, does "deal with" mean?Start with "cherry picking" - this is definitely where you MUST prioritize.

I'm not following this. Can you elucidate with some details?This is the situation in a nutshell - you have a wonderful opportunity to set your own priorities and you are abdicating!

Apologies for the moaning, it just sometimes helps to get it off your chest. Randy & Jim have suggested strategies that "sometimes" work, but depend on having a receptive boss. I get the impression the boss in this case is NOT going to be receptive.

This means you have to set your own priorities and educate/charm/coerce others into working within those priorities.

Reorganizing helter skelter organizations is what consultants such as I and many others do on a day to day basis.

My gramps once told me an interesting definition or difference in definitions between professional and gifted amateur:
A gifted amateur does a good job because he loves what he's doing.
A professional does a good job every time whether he loves it or likes it on any particular day.

The amateur can stop when he wants. A professional doesn't stop until the job is done.
You've obviously never been in a situation like the OP is in, or you would realize that platitudes are the last thing that anyone wants to hear in answer to being overloaded. It sounds exactly like the Dilbert strip I linked to earlier. "Work smarter, not harder!"

Sometimes what's happening to the OP happens to people who have proven to be adept at getting things done (they're "professionals") because there are a lot of other people around who aren't adept at getting things done.

Furthermore, when someone like the OP does set his own priorities, something somewhere is going to conflict with someone else's priorities, and the ensuing conflicts are almost never effectively resolved by the people with the authority to resolve them. You can't charm and coerce your way around incompetent management, except perhaps for brief periods.
 

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#8
Re: Self Motivation

Go to your boss and ask ...

"What do you want done 1st and what do you want done last?"

"How do YOU want it to look when it is done?"

"What do YOU want me to totally ignore?"


Put the monkey on somebody elses back, be a good soldier and do as ordered.

The choice is to try to do 1 thing well or try to do 100 things crappy.
Years ago I learned to keep a comprehensive list (early on I used PERT charts) of what I was assigned to do, when, by whom, due date, etc. In later years I used Microsoft Project to track everything.

I mention this because anyone going to their boss (or who ever) better have a comprehensive list of what they have been tasked with. Many times such a list has saved me the discomfort of getting nailed for not completing something on time, prioritization, etc.

In short, this is my reminder to Be Prepared.
 
B

Bill Pflanz

#10
I had a boss who wanted more done than I could physically do and would not priortize the work. Finally in a meeting with him he asked why I was not getting certain work done. My response was that I couldn't do everything on the list and I had no guidance on what was most important so I chose the priority myself. He got the message and provided the necessary prioritization.

Sometimes your boss is so busy they don't even think about what is important to them.

Bill Pflanz
 
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