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Service Level Agreement between Software Vendors and Client - Need help Urgently

M

maryacton

#1
Hi All,

I have a favor to ask, I am doing some research into service level agreements between software vendors and client and was wondering if anyone has an example of one that I could read to get an idea of what they should contain.
 
D

Duke Okes

#2
Re: Service Level Agreement - Need help Urgently

Hi All,I have a favor to ask, I am doing some research into service level agreements between software vendors and client and was wondering if anyone has an example of one that I could read to get an idea of what they should contain.
Uh, have you tried google?! Lots of info and examples.
 

Marc

Captain Nice
Staff member
Admin
#3
Re: Service Level Agreement - Need help Urgently

...service level agreements between software vendors and client and was wondering if anyone has an example of one that I could read to get an idea of what they should contain.
Not many software people stop by here. This is a Bump in case anyone here can help with specifics.
 

SteelMaiden

Super Moderator
Super Moderator
#4
Re: Service Level Agreement - Need help Urgently

Hi All,

I have a favor to ask, I am doing some research into service level agreements between software vendors and client and was wondering if anyone has an example of one that I could read to get an idea of what they should contain.
what are you asking for? like terms of tech support, etc?
 
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