Several Processes in One Procedure?

Q

QAMTY

#1
Hi all.

I´m facing the need to develop a procedure for Engineering changes
I´ll appreciate your advice on this:

Because In my opinion if possible to map all process ralated
in just one map, would be wonderful.

I mean for example the engineering change, in here is involved the engineering people, but also the supplier, the purchasing process, the inspecting, the financing process.

gathering all the processes into just one proceduer , is it recommended to do it so?

I think that if someone wants to see how the changes are managed, also would want to see how is the invoicing from suppliers, the payments to supplier, etc.

Or is it better to manage the Engineering change in one procedure, then
to refer in some part of the document to go to the Finance procedure, then coming back to Eng. procedure and jumping to the purchasing procedure, I mean, managing separate procedures?

Please share your experiences.

Thank a lot.
 
Elsmar Forum Sponsor
#2
Don't confuse departements with processes. If the process is the Engineering Change Procedure, and various departments have a role in the process, it is still the process. So, if a potential engineering change will affect purchasing, so they need to get quotes from suppliers, then that can be stated in the procedure.

Many processes have multiple departments interacting with them. As you develop procedures that spread across different departments, make sure you clearly spell out roles and responsibilites.
 

qusys

Trusted Information Resource
#3
Hi all.

I´m facing the need to develop a procedure for Engineering changes
I´ll appreciate your advice on this:

Because In my opinion if possible to map all process ralated
in just one map, would be wonderful.

I mean for example the engineering change, in here is involved the engineering people, but also the supplier, the purchasing process, the inspecting, the financing process.

gathering all the processes into just one proceduer , is it recommended to do it so?

I think that if someone wants to see how the changes are managed, also would want to see how is the invoicing from suppliers, the payments to supplier, etc.

Or is it better to manage the Engineering change in one procedure, then
to refer in some part of the document to go to the Finance procedure, then coming back to Eng. procedure and jumping to the purchasing procedure, I mean, managing separate procedures?

Please share your experiences.

Thank a lot.
I would only add one thing to what db rightly said.
It is up to the organization to define a documented procedure for eng changes, given that it is not mandatory as per ISO 9001 standard.
Only your organization can evaluate if it is necessary to put it in writing and controlled accroding your QMS documentation.
You can only have a process in place, even not documeted, that could be effective to manage engineering change.
It depends on the complexity of the organization.
If you apply the process approach and you can demonstrate the effectiveness of the change mgmt of eng spec, you are ok.
If you had some internal issue about this (process not effective), you can think to start a corrective action looking at the root cause. If you identified missing documentation, you can create documented procedure in multidisciplinary approach and train personnel to apply it.
Hope this helps:bigwave:
 
R

Rickser

#5
I faced the same problem when we started writing the QMS (AS9100 C) for our company. We finalally settled on stand-alone processes. The end result was 37 separate processes that, in many cases, repeated what each other stated. After Management Review and Internal Audits, we combined processes. We ended up with 17 processes. When one process (such as Engineering Change Orders) affected another process (Purchasing), we referenced the other process and included its number in the "Related Documents" section. That also helps us build Turtle Diagrams for internal audits. It also helps answer the requirement of interrelatedness of the processes that an auditor will be looking for. Hope this helps.
 
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