Should we have a documented finance process?

[Bilijaf]

Thank you for the detailed reply,
Actually my understanding is as follows:
Core Processes are all processes involved in the product realization (e.g. production, sales, purchasing, warehousing, design, QC)
Support Processes are Processes support the core processes (internal auditing, Control of documentation, Corrective & Preventive Action)
Stability of outputs doesnt mean saleable Products for sure. Since Quality is defined as "set of inherent characteristics which fullfils requirements" so we are not concerned about quantities produced.
If i would have shortage in manpower or problems in inventory or financing, i would rather go for stopping production untill ressources are ensured and i will not take the risk for losing a client because of insufficient ressources. Simply like this!!

 

[samsung]

Thank you for the detailed reply,
Actually my understanding is as follows:
Core Processes are all processes involved in the product realization (e.g. production, sales, purchasing, warehousing, design, QC)
Support Processes are Processes support the core processes (internal auditing, Control of documentation, Corrective & Preventive Action)
Stability of outputs doesnt mean saleable Products for sure. Since Quality is defined as "set of inherent characteristics which fullfils requirements" so we are not concerned about quantities produced.
If i would have shortage in manpower or problems in inventory or financing, i would rather go for stopping production untill ressources are ensured and i will not take the risk for losing a client because of insufficient ressources. Simply like this!!

Support Processes are Processes support the core processes (internal auditing, Control of documentation, Corrective & Preventive Action)

These are also referred to as 'Management Processes' since they are introduced into the businesses via some structured management systems, e.g.; ISO 9001, 14001.

so we are not concerned about quantities produced.

'Quantity' is also an element of 'Quality' (not necessarily the 'product' quality) and can adversely affect customer satisfaction. e.g. your customer ordered for 100 tonnes (ofcourse having a definite set of features) and you could supply only half of that due to resource constraints resulting in production cut, wouldn't he like to move to the next door waiting to fulfill all his 'needs' ? This is what he would consider 'quality' that satisfies his 'needs'.

i will not take the risk for losing a client because of insufficient ressources. Simply like this!!

Sorry, IMO, you have already taken the risk by way of not predicting the scenario beforehand. That's what I understand as a 'preventive action' - an action taken to prevent the 'production cut' at one hand while preventing the customers from getting 'dissatisfied' on account of short supplies on the other.