J
And you are absolutely on the right track & deserve congratulations. There's too many of these horrible "regurgitate the words of the Standard" type quality manuals around, & they're all awful, IMO. You go for it!
First: forget about the structure of the Standard. Focus on your company & what it does. Don't structure it on those clauses - create a structure that makes sense to you. For example, you might have just 5 broad chapters/sections something like:
Introduction
About the Company (management, policy, etc)
Our Products/Services
Support & Administration
Review & Improvement
Second: think about how your company works & how it does what it does.
And then see if you can write that up in, oh, let's say no more than a dozen pages or so. In plain language, that your average 12 year old can read & understand.
Turf ALL the garbage, all the special words & terms - anything that doesn't sound 'normal' around your company. Think of it as something you can send out to a customer to give them an idea of what your company's approach is, and also give to any new staff member to read, for a similar reason.
Then, & only then, check your draft back against the various parts of the Standard to see if you've covered/addressed/included or referenced all applicable clauses.
PS: Anyone who uses special terminology (whether that's quality terms, accounting or medical jargon) to make themselves feel good & someone else feel bad is a/ a creep and b/actually has some personality problems. Any reasonable, psychologically healthy adult not only doesn't need to do that stuff, but thinks less of people who do. And you can tell him I said so. Also: he may not be telling you what to do because he actually doesn't know &/or couldn't do it himself.
First: forget about the structure of the Standard. Focus on your company & what it does. Don't structure it on those clauses - create a structure that makes sense to you. For example, you might have just 5 broad chapters/sections something like:
Introduction
About the Company (management, policy, etc)
Our Products/Services
Support & Administration
Review & Improvement
Second: think about how your company works & how it does what it does.
And then see if you can write that up in, oh, let's say no more than a dozen pages or so. In plain language, that your average 12 year old can read & understand.
Turf ALL the garbage, all the special words & terms - anything that doesn't sound 'normal' around your company. Think of it as something you can send out to a customer to give them an idea of what your company's approach is, and also give to any new staff member to read, for a similar reason.
Then, & only then, check your draft back against the various parts of the Standard to see if you've covered/addressed/included or referenced all applicable clauses.
PS: Anyone who uses special terminology (whether that's quality terms, accounting or medical jargon) to make themselves feel good & someone else feel bad is a/ a creep and b/actually has some personality problems. Any reasonable, psychologically healthy adult not only doesn't need to do that stuff, but thinks less of people who do. And you can tell him I said so. Also: he may not be telling you what to do because he actually doesn't know &/or couldn't do it himself.
