J
I work in the Quality Assurance Department of an insurance company and we have decided to embark on an exercise of re-evaluating our ISO 9001 QMS. We have certified since quite long and we recently successfully managed to clear ISO 9001:2008.
NOW, it's high time we sit back and reflect on our QMS, evaluate benefits realised so far, drawbacks of such system, hurdles encountered by our various departments with such a system (e.g. documentation etc...) and why not putting in question the value of the certification. Is it still worth going for it? And way forward from ISO 9001?
Therefore, dear beautiful and resourceful minds, I invite you to submit your views on how such an exercise can be realised, pointers to any such studies/reflections etc....
Hope to receive lots of views/feedbacks and comments.
Thanks
Jean-Marc
NOW, it's high time we sit back and reflect on our QMS, evaluate benefits realised so far, drawbacks of such system, hurdles encountered by our various departments with such a system (e.g. documentation etc...) and why not putting in question the value of the certification. Is it still worth going for it? And way forward from ISO 9001?
Therefore, dear beautiful and resourceful minds, I invite you to submit your views on how such an exercise can be realised, pointers to any such studies/reflections etc....
Hope to receive lots of views/feedbacks and comments.
Thanks
Jean-Marc